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Director Of Operations

4 months ago

Farmington, New Mexico, United States Rob Levine Law Full time

Located in Puerto Rico, we are in search of a skilled Director of Operations for our expanding record retrieval business. The Director of Ops will spearhead daily operations by organizing and directing workflow to ensure the timely completion of high-quality work efficiently. This pivotal role involves exceptional leadership, acting as a bridge between departments to facilitate seamless product and service delivery. Working closely with senior management, the Director will contribute to strategic development, policy implementation, and the pursuit of financial objectives.

Responsibilities:

PRIMARY DUTIES AND RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

  • Manage daily operational requirements, guiding team leads to coordinate scheduling, productivity, and timely task completion.
  • Ensure optimal execution of all processes and procedures.
  • Review statistical and financial outcomes to meet daily targets and budgetary expectations.
  • Identify areas for enhancement and develop strategies for maximum efficiency.
  • Collaborate with management on new service development.
  • Keep stakeholders informed of the company's status.
  • Handle client and physician issues as needed.
  • Optimize resource utilization to meet budgetary demands.
  • Supervise office management encompassing client relations, vendor contracts, and maintenance.
  • Maintain necessary recordkeeping.
  • Ensure compliance with policies and regulations.
  • Represent the business unit in internal and external meetings.
  • Ensure organizational compliance with relevant laws and regulations.

SUPERVISORY RESPONSIBILITIES

  • Manage operations aligned with company standards and employment laws.
  • Provide support and training to help staff achieve goals.
  • Coordinate overtime and employee schedules.
  • Lead hiring and separation processes.
  • Facilitate effective communication during transitions.
  • Monitor and address performance issues.
  • Offer recognition and support.
  • Handle underperforming staff and implement improvement plans.
  • Conduct performance evaluations and provide feedback.
  • Collaborate with management to meet staffing needs.
Qualifications:

EDUCATION AND EXPERIENCE

  • Preferably a Bachelor's degree in business management or related field.
  • Minimum three years' experience in organizational management with a large team.

QUALIFICATIONS

  • Shows attention to detail and strives for quality.
  • Analyzes and solves complex problems.
  • Adapts to change effectively.
  • Positivity and transparency in leadership.
  • Ability to interpret various documents.
  • Strong written and verbal English skills.
About Company

Known for our reliability and integrity, we value trust with our clients and employees.