$16 Per hour

3rd party Logistics company, delivering appliances, patio furniture, lawn mowers etc., for companies like Target, Lowe's or Home Depot. They receive the items, assembly them and then schedule deliveries.

Customer Service, inbound calls, speaking with drivers and data entry on ETA's for deliveries, Sometimes will speak with client and update them on the delivery, start a claim and get a ticket going. EXCEL, WORD and experience with inbound calls and type 35 WPM

All temps will still have 2 days off a week BUT everyone will work at least 1 weekend day (SAT or SUN). Depending on seniority, they may be able to eventually move to only working one weekend a month. But no one has a full weekend off consistently.

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY

9am-6pm 9am-6pm OFF OFF 9am-6pm 9am-6pm 9am-6pm

9am 6pm 9am- 6pm 9am-6pm 9am- 6pm OFF 9am- 6pm OFF

7am- 4pm 7am- 4pm OFF OFF 7am-4pm 7am-4pm 7am- 4pm

Main client is Lowes - receiving calls from Drivers in the field to verify they have successfully delivered product, log the delivered items in their systems and process return claims if needed.
Must have at least a general working knowledge of Excel.

Responsibilities:
Coordinating Operations: Dispatchers are responsible for coordinating and scheduling the movement of goods, vehicles, or personnel to ensure efficient operations. This involves assigning tasks to drivers or service personnel, tracking their progress, and adjusting schedules as needed.
Communication: Effective communication is essential in a dispatch role. Dispatchers must relay instructions, updates, and changes to drivers or field personnel clearly and promptly. They also need to communicate with customers, suppliers, and other stakeholders to provide status updates, address concerns, and resolve issues.
Monitoring and Tracking: Dispatchers monitor the progress of vehicles, shipments, or service calls using tracking systems or software. They ensure that deliveries or services are completed on time and address any delays or issues that arise during transit.
Problem Solving: Dispatchers need to be able to think quickly and make decisions under pressure. They must troubleshoot problems such as traffic delays, vehicle breakdowns, or scheduling conflicts and find solutions to keep operations running smoothly.
Documentation and Record Keeping: Dispatchers maintain accurate records of dispatch activities, including tracking logs, delivery schedules, and customer information. They may also be responsible for generating reports on performance metrics such as delivery times, fuel consumption, or service efficiency.
Compliance and Regulations: Dispatchers need to ensure that all operations comply with relevant laws, regulations, and company policies. This may include ensuring that drivers adhere to safety regulations, vehicle maintenance schedules are followed, and necessary permits or licenses are obtained.
Customer Service: Dispatchers often serve as the primary point of contact for customers or clients. They handle inquiries, provide information about services, and address customer concerns or complaints in a professional and courteous manner.
Team Collaboration: Dispatchers work closely with other members of the operations team, including drivers, logistics coordinators, and supervisors. They collaborate to optimize routes, allocate resources effectively, and resolve issues that arise during the dispatch process.

Working hours: Various Shifts Available

Skills:
Communication Skills: Dispatchers need excellent verbal and written communication skills to convey instructions clearly to drivers and field personnel, as well as to interact professionally with customers, suppliers, and other stakeholders.
Problem-Solving Abilities: Dispatchers must be able to think quickly and make sound decisions under pressure. They need strong problem-solving skills to address issues such as route changes, scheduling conflicts, or equipment failures effectively.
Organizational Skills: Dispatchers must be highly organized and able to manage multiple tasks simultaneously. They need to prioritize assignments, coordinate schedules, and maintain accurate records of dispatch activities.
Attention to Detail: Dispatchers must pay close attention to detail to ensure accuracy in scheduling, tracking, and documentation. Mistakes or oversights can lead to delays, errors, or other operational issues.
Time Management: Dispatchers must be adept at managing their time effectively to meet deadlines and respond promptly to changing priorities or emergencies.
Geographical Knowledge: Dispatchers should have a good understanding of geography and be familiar with local roads, traffic patterns, and landmarks to help optimize routes and minimize transit times.
Customer Service Skills: Dispatchers often serve as the primary point of contact for customers or clients. They need strong customer service skills to address inquiries, provide information, and resolve complaints or concerns in a professional and courteous manner.
Critical Thinking: Dispatchers need critical thinking skills to assess situations quickly, evaluate options, and make informed decisions that optimize operations and resources.
Adaptability: Dispatchers must be adaptable and able to adjust to changing circumstances, such as weather conditions, traffic congestion, or unexpected delays, while still maintaining efficiency and productivity.
Technical Proficiency: Dispatchers should be comfortable using dispatching software, GPS systems, communication devices, and other technology tools commonly used in the industry.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Communication Skills: Dispatchers need excellent verbal and written communication skills to convey instructions clearly to drivers and field personnel, as well as to interact professionally with customers, suppliers, and other stakeholders.
Problem-Solving Abilities: Dispatchers must be able to think quickly and make sound decisions under pressure. They need strong problem-solving skills to address issues such as route changes, scheduling conflicts, or equipment failures effectively.
Organizational Skills: Dispatchers must be highly organized and able to manage multiple tasks simultaneously. They need to prioritize assignments, coordinate schedules, and maintain accurate records of dispatch activities.
Attention to Detail: Dispatchers must pay close attention to detail to ensure accuracy in scheduling, tracking, and documentation. Mistakes or oversights can lead to delays, errors, or other operational issues.
Time Management: Dispatchers must be adept at managing their time effectively to meet deadlines and respond promptly to changing priorities or emergencies.
Geographical Knowledge: Dispatchers should have a good understanding of geography and be familiar with local roads, traffic patterns, and landmarks to help optimize routes and minimize transit times.
Customer Service Skills: Dispatchers often serve as the primary point of contact for customers or clients. They need strong customer service skills to address inquiries, provide information, and resolve complaints or concerns in a professional and courteous manner.
Critical Thinking: Dispatchers need critical thinking skills to assess situations quickly, evaluate options, and make informed decisions that optimize operations and resources.
Adaptability: Dispatchers must be adaptable and able to adjust to changing circumstances, such as weather conditions, traffic congestion, or unexpected delays, while still maintaining efficiency and productivity.
Technical Proficiency: Dispatchers should be comfortable using dispatching software, GPS systems, communication devices, and other technology tools commonly used in the industry.

You can apply at

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Coordinating Operations: Dispatchers are responsible for coordinating and scheduling the movement of goods, vehicles, or personnel to ensure efficient operations. This involves assigning tasks to drivers or service personnel, tracking their progress, and adjusting schedules as needed.Communication: Effective communication is essential in a dispatch role. Dispatchers must relay instructions, updates, and changes to drivers or field personnel clearly and promptly. They also need to communicate with customers, suppliers, and other stakeholders to provide status updates, address concerns, and resolve issues.Monitoring and Tracking: Dispatchers monitor the progress of vehicles, shipments, or service calls using tracking systems or software. They ensure that deliveries or services are completed on time and address any delays or issues that arise during transit.Problem Solving: Dispatchers need to be able to think quickly and make decisions under pressure. They must troubleshoot problems such as traffic delays, vehicle breakdowns, or scheduling conflicts and find solutions to keep operations running smoothly.Documentation and Record Keeping: Dispatchers maintain accurate records of dispatch activities, including tracking logs, delivery schedules, and customer information. They may also be responsible for generating reports on performance metrics such as delivery times, fuel consumption, or service efficiency.Compliance and Regulations: Dispatchers need to ensure that all operations comply with relevant laws, regulations, and company policies. This may include ensuring that drivers adhere to safety regulations, vehicle maintenance schedules are followed, and necessary permits or licenses are obtained.Customer Service: Dispatchers often serve as the primary point of contact for customers or clients. They handle inquiries, provide information about services, and address customer concerns or complaints in a professional and courteous manner.Team Collaboration: Dispatchers work closely with other members of the operations team, including drivers, logistics coordinators, and supervisors. They collaborate to optimize routes, allocate resources effectively, and resolve issues that arise during the dispatch process.

experience

1-4 years

skills

Communication Skills: Dispatchers need excellent verbal and written communication skills to convey instructions clearly to drivers and field personnel, as well as to interact professionally with customers, suppliers, and other stakeholders.Problem-Solving Abilities: Dispatchers must be able to think quickly and make sound decisions under pressure. They need strong problem-solving skills to address issues such as route changes, scheduling conflicts, or equipment failures effectively.Organizational Skills: Dispatchers must be highly organized and able to manage multiple tasks simultaneously. They need to prioritize assignments, coordinate schedules, and maintain accurate records of dispatch activities.Attention to Detail: Dispatchers must pay close attention to detail to ensure accuracy in scheduling, tracking, and documentation. Mistakes or oversights can lead to delays, errors, or other operational issues.Time Management: Dispatchers must be adept at managing their time effectively to meet deadlines and respond promptly to changing priorities or emergencies.Geographical Knowledge: Dispatchers should have a good understanding of geography and be familiar with local roads, traffic patterns, and landmarks to help optimize routes and minimize transit times.Customer Service Skills: Dispatchers often serve as the primary point of contact for customers or clients. They need strong customer service skills to address inquiries, provide information, and resolve complaints or concerns in a professional and courteous manner.Critical Thinking: Dispatchers need critical thinking skills to assess situations quickly, evaluate options, and make informed decisions that optimize operations and resources.Adaptability: Dispatchers must be adaptable and able to adjust to changing circumstances, such as weather conditions, traffic congestion, or unexpected delays, while still maintaining efficiency and productivity.Technical Proficiency: Dispatchers should be comfortable using dispatching software, GPS systems, communication devices, and other technology tools commonly used in the industry.

qualifications

Communication Skills: Dispatchers need excellent verbal and written communication skills to convey instructions clearly to drivers and field personnel, as well as to interact professionally with customers, suppliers, and other stakeholders.Problem-Solving Abilities: Dispatchers must be able to think quickly and make sound decisions under pressure. They need strong problem-solving skills to address issues such as route changes, scheduling conflicts, or equipment failures effectively.Organizational Skills: Dispatchers must be highly organized and able to manage multiple tasks simultaneously. They need to prioritize assignments, coordinate schedules, and maintain accurate records of dispatch activities.Attention to Detail: Dispatchers must pay close attention to detail to ensure accuracy in scheduling, tracking, and documentation. Mistakes or oversights can lead to delays, errors, or other operational issues.Time Management: Dispatchers must be adept at managing their time effectively to meet deadlines and respond promptly to changing priorities or emergencies.Geographical Knowledge: Dispatchers should have a good understanding of geography and be familiar with local roads, traffic patterns, and landmarks to help optimize routes and minimize transit times.Customer Service Skills: Dispatchers often serve as the primary point of contact for customers or clients. They need strong customer service skills to address inquiries, provide information, and resolve complaints or concerns in a professional and courteous manner.Critical Thinking: Dispatchers need critical thinking skills to assess situations quickly, evaluate options, and make informed decisions that optimize operations and resources.Adaptability: Dispatchers must be adaptable and able to adjust to changing circumstances, such as weather conditions, traffic congestion, or unexpected delays, while still maintaining efficiency and productivity.Technical Proficiency: Dispatchers should be comfortable using dispatching software, GPS systems, communication devices, and other technology tools commonly used in the industry.

education

No Degree Required

---