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Player Rewards Supervisor

4 months ago

Caldwell, Idaho, United States Hamburg Gaming Full time
The Opportunity

Delaware North Gaming is hiring a full-time Player Rewards Supervisor to join our team at Hamburg Gaming in Hamburg, New York. As a Player Rewards Supervisor, you will be responsible for overseeing operations and ensuring that guest needs are being met in a positive manner.

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay

$ $17.00 / hourInformation on our comprehensive benefits package can be found at Benefits

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Adhere to marketing plans and implement promotions and giveaways as directed
Develop logs and maintain an efficient stock of materials necessary
Investigate and resolve guest complaints and issues in a timely manner
Maintain strict confidential guidelines concerning all guest interactions and records
Implement training, evaluation, and scheduling of team members and conduct yearly reviews, goal requirements, and necessary paperwork in a timely manner
Qualifications High school diploma or GED required
Minimum of 2 years of supervisory experience in the guest service field
Experience in casino marketing systems preferred
Must be able to obtain a state gaming license
Working knowledge of Microsoft Office Suite
Physical Requirements Ability to lift up to 30 pounds occasionally
Able to stand for up to 8 hours a day
Weekends, holidays, and swing shifts may be required
Shift Details Day shiftEvening shiftHolidaysWeekends8 hour shiftOvertime as needed Who We Are Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online