Scrum Master Agile Coach-Hybrid

4 weeks ago

Chicago, Illinois, United States McDonald's Global Technology Full time

Job Description
Company Description:
McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day
Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge This provides access to compelling career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Description:
The Strategy & Planning team is passionate about strategy formulation and prioritization, strategic and operational planning, program management, and vendor management efforts while building next-gen Total Cost of Ownership capabilities.
The Scrum Master Agile Coach role reports to the Director, Agile / Ways of Working COE, PMO.
As a Scrum Master Agile Coach at McDonald's, you will be responsible for the daily operations of an agile squad, facilitating the work of the squad and scrum ceremonies, and ensuring the team is fully functional and productive. You will help the squad self-organize, focus on outcomes, and get work to a finished state. The Scrum Master Agile Coach is an Agile guide and helps the team and the organization at large understand what Scrum/Agile is and creates an environment that cultivates successful teams.
Accountabilities & Responsibilities

  • Ensure Scrum ceremonies (e.g., stand ups, sprint planning, sprint retrospectives, etc.) are implemented accurately, driving team to develop and deploy faster.
  • Champion Agile CoE standards and processes within the team, being a front-line change agent.
  • Support Agile Coach in educating the team, performing Agile standard methodologies, promoting self-organization, and driving toward high-functioning teams.
  • Eliminates blockers and external interferences to development progress.
  • Helps Product Manager maintain the product backlog and holds team accountable to defining stories at the right level.
  • Supports Product Manager in defining Definition of Done (DoD) for the product.
  • Reports to the Product Manager and owns reporting and communication of scrum progress.
  • Participates in scrum of scrums with other teams as needed.
  • Addresses issues with their process and holds the squad to quality.
  • Gathers key squad metrics and supports team improvement.
  • Maintains and cleans up JIRA in alignment with standard processes.

Qualifications:
Basic Qualifications

  • 5+ years' experience in mentoring and guiding Agile teams.
  • Deep understanding of the Scrum framework, with a proven history of mentoring successful teams.
  • Deep understanding Agile software delivery, the path to production and other operational aspects.
  • Experience with Agile toolsets (e.g., Jira, Confluence, etc.)
  • Outstanding communications and partner leadership skills and strong Emotional Intelligence to read verbal and nonverbal cues in others so you can communicate effectively and cultivate healthy working relationships.
  • Posses one or more Scrum certifications (CSM, PSM)
  • Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.


Preferred Qualifications

  • Significant work experience playing an active role in Agile transformations.
  • Demonstrated experience of coaching organization on Agile standard methodologies
  • Proficiency in change management techniques to facilitate cultural and organizational shifts.
  • Previous experience in leading or giving to an Agile Center of Excellence.
  • Knowledge across several Agile frameworks including, Lean, Agile-Scrum, Kanban, Scaled Agile Framework (SAFe), Extreme Programing (XP).
  • Experience working in a Quick Service Restaurant (QSR) industry. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be resolved on a case-by-case basis.

Additional Information:
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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