IT Specialist

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WHAT IS THE TAXPAYER SERVICESDIVISION?

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Vacancies will be filled in the following specialty areas:

Taxpayer Services Customer Assistance, Relationship and Education: Correspondence Production Services, Technical Support Section

The following are the duties of this position at the full working level.

• Leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, coordinating the implementation of security programs across platforms (Tier I, II and III) and establishing vulnerability reporting criteria.
• Reviewing proposed new systems, networks, and software designs for potential security risks, recommending mitigation or countermeasures, and resolving integration issues related to the implementation of new systems within the existing infrastructure.
• Assessing new systems design methodologies to improve software quality, accurately representing customer requirements, effectively measuring software development risk, presenting recommendations for adoption of new methodologies to senior management officials, and leading implementation.
• Investigating, evaluating and selecting tools and methods for improving productivity and software quality throughout the life cycle, assessing the feasibility of adopting new software design technologies within the current systems environment, and developing best practices guides for use by other applications software specialists.
• Providing authoritative advice to other specialists in areas such as disaster recovery, capacity planning, applications development, hardware strategy, and operating systems security, and developing and implementing agency guidelines.