Server Assistant
1 week ago
Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room diningall in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup.
The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA's cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.
Want to get an inside look? Take a virtual tour.
In this role as a Server Assistant you will be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service.
The ideal candidate will have food runner or bus person experience preferred. The ideal candidate must possess knowledge of the appropriate table settings and service ware. Ability to understand and communicate in English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs through a crowded room. Organized and effectively manages time. Ability to work a flexible schedule that includes nights, weekends and holidays. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodation. Must be able to obtain Responsible Beverage Service (RBS) and California Food Handler Card within 30 days of hire if applicable to the position you are applying for.
What will I be doing?
Transports food items to and from purchasing area to kitchens in order to replenish items as needed to ensure consistency, freshness and rotation of products for the guest.Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
Assist server with food & beverage service to ensure guest satisfaction.
Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.The hourly rate is $20.50 and is based on applicable and specialized experience and location. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Source: Hospitality Online
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