Room Attendant

4 weeks ago

Skokie, Illinois, United States DoubleTree by Hilton Hotel Chicago - North Shore Conference Center Full time

Summary:

Executes guest room cleaning by " The ABC'S" of Housekeeping.

HOTEL VALUES:

This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.

The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership and deal with situations of all kinds with a Sense of Urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers. The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times.

As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.

Essential Functions:

Responsible for key security: by properly adhering to key checkout procedures.

Properly changes bed linens, sanitize and cleans restrooms, dust all room surface, cleans mirrors, fixtures, and floors.

Supplies rooms with all amenities, linens, and special items as requested. Assures that every room meets standards before guest occupancy.

Responsible for maintaining workstation, including stocking workstation with sheets, pillowcases, towels, and all amenities.

Completes daily housekeeping reports as required by rooms to ensure flawless service.

Follow all established safety and security required. Must be able to work with cleaning chemicals.

Education and Experience:

Previous experience in a similar position is preferred.
The position requires a varied work schedule that may include evenings, nights, and weekends.
Clear verbal communication skills.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos, write simple correspondence, and effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and hospitality community.Tools and Equipment:

Must be able to operate cleaning equipment, such as vacuum cleaners.

Physical Demands:

Able to stand for 8 hours.
Able to bend and kneel for low area cleaning.
Able to lift 30 pounds.
Able to push a cart weighing 75 pounds.
Able to communicate with hotel operators on the telephone.
Good vision, either natural or with corrective lenses.
Must speak and understand the English language to communicate with guests and team.
Must be able to operate cleaning equipment, such as vacuum cleaners, and wet vac. NOTE:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Compensation: $15 hourly

Source: Hospitality Online

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