Clinical Pharmacy Technician

Found in: beBee jobs US - 3 weeks ago


Huntington Beach, California, United States Department Of Veterans Affairs Full time
Summary

Under the supervision of a pharmacist, pharmacy technicians perform routine pharmacy functions including filling, preparation and dispensing of prescriptions, sterile compounding preparation, management of automated dispensing equipment (ADE), inventory management and multiple types of customer contact services. Advanced pharmacy technicians serve in specialized roles within the pharmacy department and are often involved with program management of their specialty area.



Duties

VA Careers - Pharmacy:

Duties Include but not limited to:

Clinical Duties: (40%)

  • Opioid Renewal Call Center
    • Initiates queries in State Prescription Drug Monitoring Programs (PDMP) and documents appropriately in the medical record.
    • Receives telephone calls from patients through the Opioid Renewal Call Center line, responding to patient questions and contacting provider via CPRS progress note or pharmacy supervisor as appropriate.
    • Documents controlled substance renewal requests, along with monitoring parameters, appropriately in the medical record.
    • Works with pain pharmacist to achieve goals of the pain management program, including assistance with chart reviews and naloxone distribution.
  • Care in the Community (CITC)
    • Validates electronic prescription information to ensure accurate transcription of drug, strength, directions, prescriber, quantity and refills.
    • Proactively researches CITC requests for non-formulary medications to request alternative therapies if appropriate.
    • Conducts a 24-hour audit on all CITC prescriptions to ensure accuracy and reports discrepancies to CITC manager.
    • Maintains pharmacy prescription records.

Customer Service: (30%)

  • Provides patient education via telephone, including information about the medication refill process, the automated telephone system, the internet refill system and general information about pharmacy processes such as hours of operation and types of pharmacy services available.
  • Interacts with healthcare teams and Veterans Experience Officers as appropriate to meet the needs of the veterans.
  • Contacts patients via telephone to arrange delivery of high-cost medications.

Administrative Duties (10%)

  • Assists advanced/specialized pharmacy technicians with administrative functions as needed.
  • Participates in QA processes and programs as assigned, including by not limited to periodic area inspections to review expiration dates of non-controlled inventory and periodic checks of verified orders to ensure appropriate medication guides are included.
  • Assists in training of developmental pharmacy technicians, pharmacy residents, and pharmacy students with regards to CITC.
  • Troubleshoots issues with automated dispensing equipment (ADE) or technology platforms/databases (Sciptpro, VISTA, CPRS, Cisco Finesse, Prescription Drug Monitoring Database).
Dispensing Duties (20%)
  • Independently inputs refill prescriptions (except controlled substances) into VistA computer system for mail-out processing.
  • Fills prescriptions efficiently ensuring accuracy using ScriptPro technology and manual fill processing.
  • Knowledge of chemotherapy agents and the use of personal protective equipment and a counting tray dedicated solely for filling chemotherapy prescriptions.
  • Assists in the packaging and dispensing of medication to patients for window and mail prescriptions, including but not limited to generating postage, ensuring two patient identifiers are utilized when dispensing medications. Utilizes appropriate software to generate postage.
  • Works with outpatient automated dispensing cabinet to maintain security of controlled substance prescriptions. Promptly reports any
  • discrepancies to a supervisor.
  • Verifies the accuracy of the daily outpatient pharmacy inventory shipment. Checks in pharmacy orders and restocks shelves.

Work Schedule: Monday - Friday Day Shift (available shift will be determined during an interview, if conducted).

Virtual: This is not a virtual position.

Functional Statement #:EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact the EDRP Coordinator for questions/assistance. Learn more

Financial Disclosure Report: Not required


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