Slots Floor Technician

4 weeks ago

Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

AGE REQUIREMENT: 21 YEARS OR OLDER

Position Summary:

Responsible for the day-to-day technical maintenance of all slot machines located on the gaming floor or elsewhere while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.


Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.


Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

Provides guests with information, technical assistance, and efficient servicing of machine malfunctions.
Investigates machines with par deviations.
Performs daily and continuous general and technical maintenance of slot accounting system (SDS)
Service slot machines and other gaming related equipment.
Informs Technician/Shift Supervisor of incidents that require their attention.
Trains new Slot Technicians and other floor personnel as directed.
Performs all duties in accordance with Isleta Resort and Casino policies and procedures.
Ensures tidiness of assigned area.
Ensures an open and welcoming atmosphere that promotes skill enhancement.
Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.
Promotes positive guest relations through prompt, courteous, and efficient service.
Gives basic instruction on all Slots, promotions, and special events, as requested.
Assists Slot Technician Supervisor and Slot Technician Manager with other duties as required; Occasionally performs other duties as need.

Accountability and Supervision:

None

Education and Experience:

· High School Diploma or General Education Degree (GED) equivalent, required.

· Satisfactory completion of a recognized trade school, preferred.

· Associate's Degree in Electronics or related field, preferred.

· Mechanical and/or electronic skills, relating to the repair of state of the art gaming equipment, preferred.

· Three (3) years prior slot experience, preferred.


Special Requirements, Licenses, and Certification

Must be able to acquire and maintain Key Gaming License issued through POIGRA.
Must be able to successfully pass a pre-employment drug test and background investigation.
Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.
Must maintain all Isleta Resort and Casino-wide educational and certification requirements.
Must be 21 years or older.

Knowledge, Skills, and Abilities

Must be well versed in the following equipment: Sencore: Oscilloscope, Capacitor & Inductor Analyzer, Triple Output DC Power Supply, Computer Monitor Analyzer, Variable Isolation Transformer, and Safety Analyzer
Must possess strong critical and analytical thinking skills Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.
Must possess moderate computer skills and be able to operate Microsoft applications and software.
Must be able to communicate, in writing and verbally, in English and in an effective, informative,
and professional manner and be able to convey denials and/or defuse hostile guest situations with ease and tact.
Must possess and exhibit a positive attitude towards internal and external guests at all times.
Must be able to work a flexible and varying schedule to include evenings, weekends, and holidays.
Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data.

Physical Demands and Work Environment

· Must be able to lift, move, and place 25 pounds.

· Must be able to push/pull over 100 pounds with assistance.

· Must be able to stand or walk for extended periods of time.

Working Conditions:

Smoke filled environment, exposure to various lights and sounds. Occasionally may deal with angry or hostile individuals. Must be on call at all times. May work holidays, weekends, and different shifts.


Disclaimer

This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.


Native American Preference Policy

The Isleta Resort and Casino will at all times and for the positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.

Source: Hospitality Online

  • Slots Lab Technician

    5 days ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 YEARS OR OLDERPosition Summary:Responsible for the day-to-day technical maintenance, minor and major repair of all Slot components of all slot machines as well as training Slot Technicians while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.Isleta Resort and Casino Guest Service AgreementAll...

  • Slots Lab Technician

    2 months ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 YEARS OR OLDERPosition Summary:Responsible for the day-to-day technical maintenance, minor and major repair of all Slot components of all slot machines as well as training Slot Technicians while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.Isleta Resort and Casino Guest Service AgreementAll...

  • Slots Lab Technician

    2 days ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 YEARS OR OLDERPosition Summary:Responsible for the day-to-day technical maintenance, minor and major repair of all Slot components of all slot machines as well as training Slot Technicians while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.Isleta Resort and Casino Guest Service AgreementAll...

  • Slots Technician Intern

    5 days ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition Summary:Under direct supervision of the Slots Technician Supervisor, the Slot Technician Intern's primary duties will be to learn the basic skills needed for the position of an entry level Slot Floor Technician. The Slot Technician Intern will learn to install, move, and perform preventive maintenance on Slot...

  • Slots Technician Supervisor

    5 days ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 YEARS OR OLDERPosition Summary:Responsible for the monitoring, overseeing, and administering efficient repair, technical and nontechnical maintenance, installation and removal, and general operation of the Isleta Resort and Casino's slot machines while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino...

  • Slots Shift Supervisor

    16 hours ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 years or olderPosition Summary:Responsible for the monitoring, overseeing, and administering Slots operations, functions, and personnel on an assigned shift while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures employee and guest compliance and conforms to all Tribal,...

  • cage vault cashier

    2 days ago

    Albuquerque, New Mexico, United States Sandia Resort & Casino Full time

    Position Summary Redeems Slot Machine Vouchers and chips. Settles Slot Machine jackpots and Cancel Credit Pay Outs with Slot Floor personnel. Creates and records W2-G and MTL transactions. Issues Chip fills and credits to gaming tables. Safeguard bankroll. Check cashing and cash advance responsibilities. Operates a Cash Dispenser. Supervision Exercised...

  • HVAC Service Technician

    2 weeks ago

    Albuquerque, New Mexico, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Sr. HVAC Service Technician

    2 weeks ago

    Albuquerque, New Mexico, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Maintenance Assistant

    2 days ago

    Albuquerque, New Mexico, United States Genesis HealthCare Full time

    Genesis HealthCare Forest Hills Dr.NE [Maintenance Technician] As a Maintenance Assistant at Genesis HealthCare, you'll: Maintain building and grounds in a clean, safe and orderly condition; Make minor repairs on handrails, windows, flooring, walls, ceilings, beds, wheelchairs, geri-chairs, electrical equipment, sprinkling systems, generators, emergency...

  • Sr. HVAC Technician Albuquerque NM

    4 weeks ago

    Albuquerque, New Mexico, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • HVAC Service Technician Albuquerque NM

    4 weeks ago

    Albuquerque, New Mexico, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Sr. HVAC Service Technician- Albuquerque NM

    4 weeks ago

    Albuquerque, New Mexico, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Hdct

    2 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition SummaryThis position is responsible for the heavy-duty cleaning of the Isleta Resort and Casino. These duties include floor stripping/refinishing, carpet cleaning, and extraction; this also includes the Spa areas. Heavy Duty Technicians are responsible for areas that may not necessarily be maintained by the...

  • Hdct

    4 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition SummaryThis position is responsible for the heavy-duty cleaning of the Isleta Resort and Casino. These duties include floor stripping/refinishing, carpet cleaning, and extraction; this also includes the Spa areas. Heavy Duty Technicians are responsible for areas that may not necessarily be maintained by the...

  • Hotel Pm Technician

    2 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition Summary: Responsible for performing a variety of skilled and unskilled duties in one or more of the building trades, such as painting, carpentry, minor electrical, cement masonry, dry wall or other recognized crafts for the purpose of maintaining, repairing or remodeling Isleta Resort and Casino buildings and its...

  • Hotel Pm Technician

    4 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition Summary: Responsible for performing a variety of skilled and unskilled duties in one or more of the building trades, such as painting, carpentry, minor electrical, cement masonry, dry wall or other recognized crafts for the purpose of maintaining, repairing or remodeling Isleta Resort and Casino buildings and its...

  • Custodian

    2 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino's buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.Isleta...

  • Custodian

    4 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age Requirement: 21 years or olderPosition Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino's buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.Isleta...

  • Executive Host Marketing

    2 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    Age requirement: 21 years or olderPosition Summary:Responsible for implementing and promoting Player Development programs, policies, and procedures while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to...