IT End User Services Technician

4 weeks ago

Silverdale, Washington, United States CommonSpirit Health Full time

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

While you're busy impacting the healthcare industry, we'll take care of you with benefits that include:

Medical/Dental/Vision, FSA, Dependent Care Spending Account, Life Insurance, Short and Long-term Disability, 401k match, Paid Time Off, Wellness Program, Tuition Reimbursement, Accidental Insurance, Critical Illness Insurance, Identity Theft Protection, Employee Assistance Program, and more

Responsibilities

Job Summary / Purpose

Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. The EUS team member monitors the performance of desktop hardware, maintains a secure environment, continually strives for improvements to operational efficiencies and seeks to continually add value to the services delivered to the user community.

Essential Key Job Responsibilities

  • Performs troubleshooting for moderate to high complexity hardware, software and system problems. Acts as subject matter expert for at least one device type.
  • Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
  • Identifies potential issues that could adversely impact end-user experience and takes corrective action.
  • Participates in on-call rotation and provides on-call support.
  • Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.

Qualifications

Required Qualifications and Skills

  • Associates degree or technical institute degree/certificate preferred.
  • 2-4 years of experience in the service industry.
  • Solid customer service skills required.
  • Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
  • Healthcare experience preferred.
  • Google Suite experience preferred.

Compensation is determined by a combination of direct related experience and the internal equity of the organization.

Pay Range

$ $38.44 /hour

We are an equal opportunity/affirmative action employer.


  • IT End User Services Specialist

    1 week ago

    Silverdale, Washington, United States CommonSpirit Health Full time

    OverviewCommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Service Manager

    1 month ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Are you ready to Build a Better Future? If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience Payrate - $25-$32/hr Details: Full Time Employment Work Location: Silverdale Way NW #109 Silverdale, WA Shift...

  • Service Manager

    4 weeks ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Are you ready to Build a Better Future? If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience Payrate - $25-$32/hr Details: Full Time Employment Work Location: Silverdale Way NW #109 Silverdale, WA Shift...

  • Entry Level Automotive Technician

    3 weeks ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Pay up to 21.00 hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability,...

  • Entry Level Automotive Technician

    1 month ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Pay up to 21.00 hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability,...

  • Shuttle Driver

    1 month ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. APPLY TODAY Experience isn't required for this position. You will be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours. Start your career with us today. Starting pay for the market: $18-$22/hr Work Location: 10726 Silverdale Way NW #109 Silverdale, WA Shift Information: 4...

  • Shuttle Driver

    4 weeks ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. APPLY TODAY Experience isn't required for this position. You will be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours. Start your career with us today. Starting pay for the market: $18-$22/hr Work Location: 10726 Silverdale Way NW #109 Silverdale, WA Shift Information: 4...

  • Shuttle Driver

    4 weeks ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. APPLY TODAY Experience isn't required for this position. You will be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours. Start your career with us today. Starting pay for the market: $ $22.00/hr With a $1 Shift Differential Work Location: 10726 Silverdale Way NW #109...

  • Shuttle Driver

    4 weeks ago

    Silverdale, Washington, United States Goodyear Full time

    Goodyear. More Driven. APPLY TODAY Experience isn't required for this position. You will be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours. Start your career with us today. Starting pay for the market: $ $22.00/hr With a $1 Shift Differential Work Location: 10726 Silverdale Way NW #109...

  • Missile Electronics Technician- Associate

    1 week ago

    Silverdale, Washington, United States Lockheed Martin Full time

    Description:Under the guidance of higher level personnel, perform tasks associated with preparation of new, fleet return and special purpose missiles for tactical readiness by setting up and conducting the final acceptance tests, troubleshooting and performing operational checkout of systems, subsystems and components. Perform inspection and related...

  • Travel CT Technologist

    1 week ago

    Silverdale, Washington, United States TotalMed Allied Full time

    TotalMed Allied is seeking a travel CT Technologist for a travel job in Silverdale, Washington.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe are seeking a Technician-CT Technician for a travel assignment in...

  • Non-Interventional Cardiology partnership in Silverdale, WA

    1 week ago

    Silverdale, Washington, United States The Doctors Clinic Full time

    The Doctors Clinic is currently seeking a BE/BC Non-Interventional Cardiologist to join our team of healthcare professionals located just west of Seattle, at Cavalon Place, in Silverdale, Washington. This opportunity is open due to an upcoming retirement scheduled for the end of 2025.Enjoy a Monday through Friday 100% outpatient clinical practiceCall is...

  • Respiratory Therapist

    1 week ago

    Silverdale, Washington, United States CommonSpirit Health Full time

    Overview:Virginia Mason Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals health care services and medical providers delivering compassionate care to people throughout South Puget Sound. We are part of Catholic Health Initiatives one of the largest not-for-profit health care systems in...

  • Respiratory Therapist

    1 week ago

    Silverdale, Washington, United States Virginia Mason Franciscan Health Full time

    OverviewVirginia Mason Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals health care services and medical providers delivering compassionate care to people throughout South Puget Sound. We are part of Catholic Health Initiatives one of the largest not-for-profit health care systems in...

  • Sales Associate

    1 week ago

    Silverdale, Washington, United States Trek Bicycle Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...

  • Medical Technologist

    1 week ago

    Silverdale, Washington, United States St Michael Medical Center Full time

    Overview In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...

  • RN Emergency

    1 week ago

    Silverdale, Washington, United States CommonSpirit Health Full time

    Overview:Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan...

  • Masters Social Worker

    1 week ago

    Silverdale, Washington, United States Virginia Mason Franciscan Health Full time

    Overview In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300...

  • MFLC Counselor: Short Term or As Needed Coverage

    1 week ago

    Silverdale, Washington, United States Leidos Holdings Inc. Full time

    Make a difference in the lives of our military Service Members and their families with your expertise in counseling and behavioral health - without the fuss of insurance or paperwork. Military and Family Life Counselors (MFLCs) are the first line of defense for our Service Members' mental health, and we need flexible, ready-to-serve counselors willing to...

  • Cook - Full Time

    1 week ago

    Silverdale, Washington, United States CRISTA Senior Living Full time

    Position at CRISTA Senior Living This is a Full Time position at Crista Shores in Silverdale, WA. Compensation: $ $23.00 per hour DOEBenefits: Competitive package including medical, dental, vision, UP TO 85% King's school discount for dependent child(ren) (K-12) and 4-weeks of paid parental leave. COMPANY OVERVIEW CRISTA Ministries ("CRISTA") is a...