Manager, Solution Engineering

1 week ago

Melbourne, Florida, United States AvePoint Full time

Manager, Solution Engineering
Sydney or Melbourne, Australia

About AvePoint:

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit .

At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you


About the position:

This position is an opportunity to succeed as a pre-sales professional and the leader of our Solution Engineering team, positioning our product stack to help our customers solve their business challenges. You will come with a strong background in solutions selling in the Microsoft 365 ecosystem with people management and leadership experience. You will need some experience working with AvePoint technology.

Your team is tasked with serving as key technical resources through the sales cycle. That means you'll need to become an authority in the features and benefits of our software and solutions to educate customers, gain consensus, and demonstrate value solving their concerns, primarily Microsoft 365 concerns.

You will be a strategic thinker that delivers a pro-active solution engineering partnership with our sales team and executes on initiatives that drives engagement with our prospects and customers.
What your day to day will look like:

• Manage the Direct and Channel Solution Engineers

• Act as the customer and partner advocate and liaison to the AvePoint product management and delivery teams

• Provide mentorship and coaching to members of the team both professionally and technically and host and run team meetings as well as quarterly planning

• Identify strategic business opportunities in the marketplace and build capability to increase business value and competitive advantage for AvePoint

• Identify new and/or cross-sell opportunities with existing customers/prospects

• Present and demonstrate appropriately tailored AvePoint product offerings relevant to customer objectives remotely and on-site

• Provide quality assurance across all engagements

• Participate in writing, review and approve all response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment

• Develop localised solution/product go-to market offerings that are both industry and technology aligned

• Support AvePoint Partner and Marketing teams with their field activities
What you will bring to our team:
You're tasked with serving as a key technical resource through the sales cycle. That means you'll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns.

• Pre-sales leadership and management experience on consulting-side or with an ISV

• Demonstrated strategic thinking and execution

• Strong background and understanding of M365 architecture, components, and configuration

• Experience in delivery and/or pre-sales of M365 collaboration workloads

• Confident and enthusiastic presentation and demo skills

• Advanced business and technical communication skills – can lead conversations to align technical value to a customer's business needs

• Ability to think strategically using technical knowledge coupled with sales mentality

• Ability to maintain excellent relationships with channel partners and colleagues

Benefits we offer:

• Competitive market-based compensation

• Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC

• Work life balance through hybrid working model of 3 days a week in office

• Generous PTO allowance incl. specific AvePoint Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day)

• Private Health Insurance

• Mobile Phone Plan Reimbursement

• Tuition Reimbursement

• Dedication Awards

• Employee Referral Program

• much more
AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.


#LI-SW1 #LI-HYBRID

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