Cafe Associate
1 month ago
LEGENDS
Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit follow us on Twitter and Instagram @TheLegendsWay.
ATTRACTIONS
Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight, and drive a steady stream of diverse visitors.
- Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
- Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
- Re-imagined dining experiences to delight local foodies
- Leading-edge technology and innovation to drive interactivity and create fully immersive experiences
Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.
WELL& by DURST, 151
Well& by Durst, 151 is a constantly evolving experience that supports your wellbeing and fuels your endeavors. It's a social spot to gather friends and colleagues, and an intimate space to gather your thoughts. Bring a lunch date to sample world-class cuisine or push your ideas further with flawless business services.
THE ROLE
The Café Associate is responsible for providing quick and efficient service to customers in a high-end grab-and-go experience. The role reports to the F&B Manager.
ESSENTIAL FUNCTIONS
- Following all safety and sanitation standards, neatness, and organization of work areas
- Following all company drink and food recipes and procedures to provide high quality and consistent service to guests
- Ensuring that all guests are educated on products and service offerings
- Answering guest questions regarding food and coffee blends, preparation, and product freshness
- Greeting all guests with fast, friendly, personalized service
- Providing excellent customer service to guests by being knowledgeable and enthusiastic about the café's menu and products
- Accurately processing sales orders into the POS system, informing guests of amount owed, and counting back change to customers in a courteous and friendly manner
- Maintaining accurate cash count and balancing bank at end of shift
- Preparing food items by complying with portion size, quality standards, departmental rules, policies and procedures
- Ensuring that the correct closing procedures are followed: all areas of the café are to be left clean, tidy and secure, ready for the next day's service
- Maintain regular and consistent attendance and punctuality
- Assisting with daily, weekly and monthly inventory—as needed
- Assisting with station duties and performing other assigned duties/tasks—as needed
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent guest service skills
- Possession of basic knowledge regarding food preparations, service standards, guest relations and etiquette
- Basic math skills (ability to accurately count change and balance bank)
- Ability to read, speak and write English Language to communicate with management and guests
- Ability to work in a fast-paced environment
- Ability to work independently or in a team setting
- Ability to work long hours and flexible shifts including (mornings, nights, weekends and holidays)
- Ability to be on your feet for extended periods of time, bend, squat, and transport up to 50 lbs.
- Ability to effectively listen and take direction from supervisor
- Natural willingness to consistently exceed guest expectations
COMPENSATION
$18/hour + and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
ExperienceRequired- 1 - 2 years: Prior experience as a barista/cafe associate in cafe, restaurant, corporate setting
- High School or better in Other or related field
- Food Handler's
- ServSafe-food handling
- Time Management
- Communication
- Customer Service
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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