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Unit Clerk- NRH- Med Surg 3E

2 months ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time
The Unit Clerk is accountable for the provision of clerical service to a specific patient care center to include direct
and indirect communication, coordination of information and resources in a safe and efficient environment.
Education
  • High School Diploma or GED required or
  • G.E.D. required
Experience
  • Less than 1 year 6 months of hospital or health service related experience preferred
Knowledge, Skills, and Abilities
  • The ideal candidate must have excellent customer service skills, sensitivity to patients and family members, be able to work in a team with various healthcare professionals, ability to multi task in a fast paced environment and be highly organized.
Performs reception, clerical and information system functions which support the standards of MedStar National Rehabilitation Network (MNRN) and the Nursing Services.Maintains the Nursing Station as a vital communication center.Communicates with all levels of employees, patients and visitors.Prepares records and reports and maintains charts as directed.Participates in effective and efficient management of material and financial resources.Informs the Director of Nursing and/or Clinical Manager of unit status in regards to clerical function, system maintenance and work flow.Responsible for the implementation of customer service standards with patient, family, staff and visitors.Demonstrates job knowledge and takes steps to remain competent in skills required.Participates in nursing in-services.Maintains hospital and unit based competency.Uses electronic systems as required to comply with mandatory education and training.Assist with the training of new nursing staff.Demonstrates interest in the position, keeps up-to-date with changes in responsibilities and makes efforts to learn new skills.Attends staff meeting or attains newsletter to gain information related to unit activities and goals.

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