Outreach Worker III

3 weeks ago

College Station, Texas, United States Texas A&M University Full time

Job Title

Outreach Worker III
Agency

Texas A&M University
Department

Colonias
Proposed Minimum Salary

$12.00 hourly
Job Location

Weslaco, Texas
Job Type

Staff
Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who We Are

The Division of Academic & Strategic Collaborations leverages partnerships with public and private organizations to help create life-long educational and economic opportunities, discover and share solutions to societal challenges, and enrich lives through cultural events and services.

What We Want

This Outreach Worker III is responsible for performing upper-level clerical Outreach Center activities such as describing and implementing services, coordinating schedules, scheduling visits and assigning of duties; assists program coordinators with supervision duties and on-site supervisor responsibilities. This position is grant funded.

What You Need To Know

Special Note: A cover letter and resume are strongly recommended. You may upload them on the application under the CV/Resume section.

Other Factors: Ability to work evenings and weekends. May be subjected to yearly Motor Vehicle Record/Driver License checks. This position is located in Weslaco, TX

Required Education and Experience:

High School Diploma or any equivalent combination of education and experience.

Three years of related experience in community activities.

Required Licenses and Certifications:

Must have a Class "C" vehicle operator's license or ability to obtain within 30 days of employment.

Required Knowledge, Skills, and Abilities:

Must be able to communicate effectively in both English and Spanish.

Must have knowledge of the Colonia area.

Ability to multi-task and work cooperatively with others.

Preferred Qualifications:

Four years of related experience in community activities

Valid Promotor(a) or Community Health Worker certificate from Texas Department of Health Services.

Essential Duties/Tasks:

Customer Service - Performs outreach activities by conducting personal interviews with residents of the Colonia areas by traveling in the area to speak with the Colonia residents to provide information and education about the programs available to them. Will take a lead role in describing and implementing services.

Administrative Duties - Serves as direct assistant to the Associate Regional Director and Program Coordinator, serving as their back up as necessary. Serves as the line supervisor for the other Outreach Workers. Assists with development of programs. Develops strategies for recruitment of other residents as volunteers to help with providing services and information to the residents.

Trainings - Attends training that includes, but is not limited to health, disease prevention, and health outreach education, youth and elderly services. Will assist with helping Outreach Worker I and II employees to understand aspects of the training. Assists with development of training agencies. Will Coordinate schedules of Outreach Worker I and II employees for training purposes. Serves as a role model for other outreach workers. Leads training sessions for volunteers and Colonia residents.

Liaison Duties - Serves as a liaison between the residents and the Center activities and programs. Serves as a liaison between the Program Coordinator and the other Outreach Workers.

Communication Skills - Provides assistance in translating in an understandable manner what is required of the residents to participate in programs currently being offered at the Center. Receives feedback from Outreach Workers on how to better explain programs. Implements their suggestions when possible. Discusses the feedback with the Program Coordinator when necessary for possible program changes.

Clerical Duties - Prepares reports on numbers and other information regarding personal contacts made. Performs telephone duties at the Center as needed. Will schedule visits and coordinate assignment of other duties. Will assist Program Coordinator with supervision issues and have limited, on site supervisory responsibilities.

Safety Duties - Takes a lead role in preparing the outreach workers for safety concerns. Ensures other outreach workers are adequately prepared for their field work in the Colonia areas. Performs related administrative tasks, supervising set up of events.

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