Supervisory Management Analyst

2 weeks ago


Phoenix, Arizona, United States Department Of Veterans Affairs Full time
Summary

The Phoenix VA Health Care System is currently recruiting for a Supervisory Management and Program Analyst located in Associate Chief of Staff, Primary Care Services, Phoenix, AZ. The Supervisory Management and Program Anaylys is responsible for researching new management and business practices which may be suitable for adoption by the Service to improve administrative and clinical operations in compliance with regulatory organizations and guidelines.



Duties

Duties include but are not limited to:

  • Collect, analyze and validate various data concerning the patient experience as required.
  • Collaborate with various Councils/Committees i.e. data analysis and trends to various Service meetings.
  • Provide advice and counsel staff on data management capabilities and/or limitations as needed.
  • Exercise independent judgment in the performance of duties and responsibilities.
  • Conduct special studies and/or analysis of patient experience data for PVAHCS from a variety of sources as needed.
  • Participate in data validation activities that include the analysis and validation of methodology.
  • Respond to one-time or ad hoc data requests from various levels of NAVAHCS, which may be coordinated with other members of the health care system and the supervisor.
  • Develop and maintain technical guide and Standard Operating Procedure (SOP) for recurring reports and newly created databases.
  • Provide training, as needed, to individuals that might be covering duties.
  • Plan and accomplish special projects; will research, manage and report on special projects for department or programs of special concern.
  • Undertake, conceive and implement special projects, with ongoing analyses, investigations and initiatives that have high priority for high-level management.
  • Provide expert analysis, recommendations and reports on complex Veteran satisfaction and/or program issues.
  • Manage/report on special projects for department or programs of special concern.
  • Aid in creating databases for other services; this will include development of technical guide and SOP to educate and enable service to maintain.
  • Provide significant contributions and/or technical leadership to high visibility projects i.e. assist in identifying and resolving issues of strategic importance to the organization.
  • Evaluate processes and/or makes recommendations for effective organizational changes in terms of strategic planning relative to improved Veteran satisfaction.
  • Participate in PVAHCS and/or VISN committees and/or process improvement teams.
  • Perform other related duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: 6:00 am - 2:30 pm; Monday to Friday

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Management Analyst/PD12002O

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

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