Director, Cybersecurity Trust Services

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.

As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board

Why you'll love this job

The Director, Cybersecurity Trust Services will lead a team who will protect the organization's digital assets, data, and systems from unauthorized access, breaches, and cyber threats.

This role will be responsible for providing expertise, inputs, and oversight to cybersecurity teams engaged in ongoing trust services activities such as user provisioning, directory services, authentication, authorization, encryption and secrets management, and aviation cybersecurity activities.

What you'll do

• Establish and execute the Cybersecurity Trust Services function strategy, program directives, policy development, and policy enforcement
• Install, integrate, configure, and deploy Identity and Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management, Identity and Access Governance, Automated Provisioning, Single Sign-On, Federation, Privileged Account Management
• Evaluate Directory Services operational activities and solution designs to ensure they achieve stable, supportable outcomes
• Secure business applications and computing environments across public, private or hybrid cloud infrastructures
• Collaborate with cross functional teams, including technology infrastructure, security, compliance, and business units to drive Trust Services objectives
• Manage Cybersecurity Trust Services vendor relationships against SLAs, expectations, and contractual terms
• Monitor and analyze system logs and reports to proactively identify and address any security issues or anomalies
• Deliver cryptographic and key management solutions, and manage and operate secure cryptographic platforms
• Ensure Trust Services function solutions are meeting security and business objectives and outcomes by establishing KPI metrics.
• Ensure Aviation Cyber protection platforms are built, maintained, and operated according to requirements

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Demonstrates the highest level of ethics and integrity
• Bachelor's Degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training; Master's degree in Cybersecurity, Information Assurance, or related field preferred.

-7 years of progressive leadership experience, including experience leading other technical managers and team members

• Proven experience in cybersecurity, with 7 years of experience in Identity and Access Management related activities
• Relevant professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), or equivalent are highly desirable.
• Experience working in highly regulated industries such as finance, healthcare, transportation, or government preferred
• Experience with supporting the development of regulatory cyber standards for aviation preferred.
• Deep understanding of identity and access management, privileged access management, secrets management, directory services, and encryption management operations.
• Experience in developing identity management strategies, architectures, and implementation plans.
• Knowledge of cybersecurity technologies, tools, and best practices, including familiarity with directory services, single sign on, authentication, and federation services and tools
• Proven ability to develop and implement strategies for identity, access, and security management.
• Commitment to remain current with the latest cybersecurity trends, threats, and regulatory changes.
• Experience with cloud based federated identity and access management solutions, such as OAuth, SAML, as well as multi factor authentication (MFA) and privileged access management (PAM) solutions, with the ability to integrate and manage these solutions across multiple on premise and cloud platforms.
• Network and encryption experience, including virtual private networks (VPNs), IPsec, SSL/TLS, LDAP and public key infrastructure (PKI).
• Demonstrated experience in managing IAM systems and technologies.
• In depth knowledge of relevant cybersecurity frameworks (e.

g., NIST CSF) and regulations (e.g., TSA Cyber Amendment, HIPAA, GDPR).

• Experience in aviation cybersecurity regulations, aircraft architecture principles, embedded system security and software supply chain protections.

Preferred Qualifications- Education & Prior Job Experience

• Ability to be self driven with a natural aptitude for engaging employees in multiple workgroups
• Outstanding leadership and coaching skills, with the proven ability to inspire high levels of performance and commitment from a team
• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
• Ability to take ownership and responsibility for assigned strategies and champion them across the Cybersecurity and IT organization
• Exceptional problem solving, analytical, and critical thinking ability
• Demonstrated outstanding project management, organizational, and time management skills
• Excellent communication and presentation skills, with the ability to handle complex topics comfortably with both technical and non technical audiences, and to interact effectively with all levels, both verbally and written
• Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
• Ability to build and facilitate relationships at all levels of the organization, both internally and externally
• Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
• Ability to thrive in a sense of urgency environment and leverage best practices
• Believes in and promotes the American Airlines five leadership attributes:
• Caring – We care about all team members
• Collaboration – We succeed as a team
• Development – We build future leaders
• Results – We drive to be the best
• Future – We continually challenge the status quo

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well.

And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources and support you need.

-401(k)

Program:

Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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