Patient Services Representative

3 weeks ago

Eden Prairie, Minnesota, United States i-Health Full time

The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.

Part-time role, Monday - Friday 4 pm - 8 pm at our new Eden Prairie OUC.

A $1,500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:
  • Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
  • Verify and document insurance information as defined by current business practices
  • Accurate and timely scheduling of new and existing patients in the current practice management system
  • Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
  • Chart preparation and management
  • Maintain a working knowledge of health care plan requirements and health plan networks
  • Maintain timely communication with patients, families, and staff
  • Assist in various areas of the clinic as needed
  • Any and all other duties as assigned

Education and Experience Requirements:

  • High School diploma/GED or equivalent
  • Proficient in Microsoft Word, Outlook, and Excel
  • Customer Service experience required
  • Administrative or Medical Office experience preferred

Essential Requirements:

Ability to:

  • Comply with company policies, procedures, practices and business ethics guidelines.
  • Complete job required training.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance
  • Work in the clinic during business hours
  • Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
  • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
  • Communicate and interact in a respectful and professional manner
  • Prioritize workload while being flexible to meet the expectations of the daily operations
  • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
  • Understand and execute a variety of instructions
  • Effectively operate equipment and communicate on and operate the phone system
  • Work independently with minimal supervision
  • Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

  • Integrity - Do the right thing and take responsibility for what you do and say
  • Service - Consistently contribute to deliver an exceptional experience
  • Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
  • Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
  • Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

  • Clinic setting

Notes

  • Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
  • This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.

  • Customer Service Representative

    1 week ago

    Eden Prairie, Minnesota, United States Ultimate Staffing Full time

    Job Duties/ Description: Respond promptly and professionally to customer service inquiries via phone, email & chat. Listen to customer requests and work to find appropriate solution. Process new memberships and renewals & product and subscription Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    1 week ago

    Eden Prairie, Minnesota, United States Hair Club Full time

    ** Customer Service Representative - Eden Prairie** **Job Category****:** Field- Administrative **Requisition Number****:** CUSTO02045 Showing 1 location **Job Details** **Description** **A Day in the Life of a Customer Service Representative :** Responsible for acting as a liaison between customers and companies. You assist with complaints, orders, errors,...

  • Customer Service Representative

    1 week ago

    Eden Prairie, Minnesota, United States Steris plc. Full time

    Job Title: Customer Service Representative Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. ****Overview**** Customer Service is at the heart of what we do. The Key Surgical Customer Service group is looking for a dynamic and...

  • Patient Financial Services Director

    3 weeks ago

    Eden Prairie, Minnesota, United States Genesis10 Full time

    Genesis10 is seeking a Patient Financial Services Director for a contract with our client. 75% Remote.Job Description:Our healthcare provider client is seeking an experienced Patient Financial Services Director to join their team on a contract basis. This is a remote position with less than 25% travel to Boston, MA.You will play a key role in augmenting the...

  • Patient Financial Services Director

    1 month ago

    Eden Prairie, Minnesota, United States Genesis10 Full time

    Genesis10 is seeking a Patient Financial Services Director for a contract with our client. 75% Remote.Job Description:Our healthcare provider client is seeking an experienced Patient Financial Services Director to join their team on a contract basis. This is a remote position with less than 25% travel to Boston, MA.You will play a key role in augmenting the...

  • Patient Financial Services Director

    1 month ago

    Eden Prairie, Minnesota, United States Genesis10 Full time

    Genesis10 is seeking a Patient Financial Services Director for a contract with our client. 100% Remote.Job Description:Our healthcare provider client is seeking an experienced Patient Financial Services Director to join their team on a contract basis. This is a remote position with less than 25% travel to Boston, MA.You will play a key role in augmenting the...

  • Broker Agent Service Senior Representative

    1 month ago

    Eden Prairie, Minnesota, United States UnitedHealth Group Full time

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start...

  • Broker Agent Service Senior Representative

    4 weeks ago

    Eden Prairie, Minnesota, United States UnitedHealth Group Full time

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start...

  • Sales Representative

    4 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 43770Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryThe Sales Representative for the Key Surgical product group is...

  • Sales Representative

    4 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 43770Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryThe Sales Representative for the Key Surgical product group is...

  • Sales Representative

    3 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 42379Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    3 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 43485Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    3 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 42379Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    1 month ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 42379Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    4 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 43485Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    1 month ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 43485Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    1 month ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 43485Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    1 month ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 42379Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAt STERIS, we help our Customers create a healthier and safer world by...

  • Sales Representative

    3 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 42992Job Category: SalesEden Prairie, MN, US, 55344Eden Prairie, MN, US, 55344Eden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryThe Sales...

  • Sales Representative

    3 weeks ago

    Eden Prairie, Minnesota, United States Steris Corporation Full time

    Job Title: Sales RepresentativeReq ID: 42992Job Category: SalesEden Prairie, MN, US, 55344 Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryThe Sales Representative for the Key Surgical product group is...