Student Trainee

Presents guided talks, walks, tours, and other programs to diverse audiences.

Applies broad subject-matter knowledge of the site's natural and cultural resources, features, and history to present a variety of formal and informal interpretive and educational programs.

Assists with living history demonstrations, community outreach programs, and special events.
Conducts roving interpretation at park overlooks, along trails, and in other areas.
Operates Park vehicles including large passenger vans to conduct guided tours, roving interpretation, and other duties.

Serves as a front-line representative of the National Park Service to meet and greet visitors in the visitor center and on park grounds, providing orientation, information, and assistance.

Welcomes visitors and provides general information about sites of public interest, facilities for public use, pertinent rules and regulations, and other matters.

Assists with visitor center operations including opening and closing; staffing the front desk; answering phone calls; conducting gift shop sales; making tour reservations; and other duties.

Interacts daily with the public, providing excellent customer service while answering recurring questions and dealing effectively with a high volume and diversity of visitors under a variety of circumstances.

Facilitates and promotes protection of park resources, staff, and visitors through effective communication and interpretation of park rules, regulations, and safety information.

Conducts research using primary and secondary sources to gain knowledge about the park's history and resources, synthesizes the information, and effectively conveys that information to park visitors.

Helps create social media content, program fliers, and other interpretive materials.

Operates a computer and uses e-mail, Word, Excel, and other software to respond to visitor information requests, help create interpretive materials, and complete other duties.

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