Appeals Officer

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WHAT IS THE APPEALS DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Independent Office of Appeals, Examination Appeals, Area 7, Team 1.

The following are the duties of this position at the full working level.

• Reviews routine cases for statutes, development of the issues, completeness of supporting documents, transcripts, work papers and correctness of the government's position. Obtains the necessary documents and information from internal and external sources to resolve standard issues and close docketed and non- docketed cases. Conducts legal research to determine and apply the law to the facts presented.
• Contacts taxpayers, representatives, and others to gather and analyze information, explain the government's position, pertinent statutes, judicial decisions and precedents, present and explain proposed resolution and expeditiously secure the taxpayer's consent.
• Conducts Appeals conferences and negotiations in a dignified and orderly manner with displayed impartiality. Resolves issues on the basis of facts developed, applicable law and regulations. Advises taxpayers and their representatives of the correct treatment of taxable income and their reporting requirements for prospective application.
• Explains payment options to the taxpayers to resolve tax liabilities. Determines balances due on account and arranges for payment of taxes including installment agreements.
• Prepares audit statements, exhibits, schedules, and other appropriate documents to reflect issue disposition and effect case closure.