Careers – Services Agent

3 weeks ago


Augusta, Maine, United States Qatar Airways Full time
Job Description:

You will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.

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Job Responsibilities:
  • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
  • Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
  • Assisting the Duty Officer in handling company materials and records
  • Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
  • Ensuring passengers are assisted smoothly through airport facilities
  • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
Job Requirements:
  • Good interpersonal skills and strong team orientation
  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • Ability to work shifts is essential
  • High level of computer literacy
  • Excellent customer focus and service delivery.
Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Augusta, GA, US

Application Deadline: N/A

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