Phlebotomist - Clinical Care Coordinator - Twin Cities Orthopedics
3 weeks ago
The Phlebotomist performs basic laboratory functions: specimen collection (i.e. venipuncture, capillary, cultures, and chain of custody) & processing of specimens. They will focus on providing comprehensive care both in the lab and in the clinic and will be the primary contact for their location in-house Lab while being available to assist clinical teams with all patient care tasks.
Full-time role, Monday - Friday typically 8:30 am - 5 pm. Hours flexible to accommodate business needs out of our Hudson & Woodbury locations.
A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a sign-on bonus.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:- Performs routine laboratory procedures within established guidelines.
- Verifies patient identification.
- Identifies and uses appropriate collection methods to obtain samples for testing (venipuncture or capillary puncture).
- Collects sample, evaluates specimen's acceptability, and labels specimen.
- Accurate and timely processing of all specimens.
- Prioritizes work based on patient acuity, available resources, patient/family preferences, and provider schedule, in collaboration with other healthcare team members.
- Assist physician and clinical care coordinator in exam rooms
- Give instructions to patients as instructed by the physician or clinical care coordinator
- Ensure all related reports, labs, and information are filed is available in patients' medical records before their appointment
- Keep lab and exam rooms clean and stocked with adequate medical supplies
- Maintain all logs and required checks (i.e. refrigerator temperatures, centrifuge, emergency medications, expired medications, etc.)
- Maintain an efficient, organized clinical flow
- Gather and verify pertinent patient information; compile patient medical data
- Assist with documentation of patient data into electronic health records system
- Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction
- Application and removal of splints, durable medical equipment
- Ensure coding requirements are followed during entry of patient information
- Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider
- Able to support multiple specialties
- May also assist with any of the following:
- Assist Care Coordinator with patient care services
- Assist with medical supply inventory and ordering
- Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient's electronic chart
- Trouble-shoots minor equipment issues.
- Greets patients, performs check-in process, and responds to questions and patient needs.
- Evaluates patient orders for completeness and follows up as needed.
- Maintains safety, education, and competency requirements.
- Any and all other duties as assigned
- Verifies patient information by interviewing patient, recording medical history, confirming purpose of visit; documents care in patient's medical record
- Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart
- Obtains blood specimens by performing venipunctures and finger sticks
Education and Experience Requirements:
- CMA with clinical experience preferred
- Phlebotomy certification preferred
- Previous experience as a phlebotomist
- High School Diploma/Equivalent
Essential Requirements:
Ability to:
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic, office or surgery center during business hours
- Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
Performance Expectations - i-Health's Core Values:
- Integrity - Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
- Clinic center setting
Notes
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
- This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
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