FT Customer Support Representative
2 weeks ago
/ Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep you'll:
Diagnosis, troubleshoot, and problem triage customers' open issues; Communicate solutions to customers; Identify and escalate potential issues as needed; Proactively communicate and close the loop with customers and all stakeholders; Assist in customer conference calls as necessary; Document issues for review; Grow your skills in querying, reviewing, and using data to improve the process and workflow.
Hiring Fast >>Associated topics:
agent, call center representative, clerk, coordinator, customer care representative, phone, platform support, representante de servicio al cliente, support, system support
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