Deli Associate Woodbury Mid-day

2 weeks ago

Sioux City, Iowa, United States Kowalski's Markets Full time

Primary Objective:
To fulfill my role as a governing member and active citizen.

Position functions and work direction are provided by Deli Manager, Store Manager, Assistant Store Manager, Manager on Duty (MOD).

Active Citizenship

  • Understand your role as an active citizen in helping build right relationships with customers, coworkers, managers and vendors by communicating effectively and maintaining a positive relationship.
  • Take an active role in identifying opportunities and barriers by engaging with the proper stakeholder(s) to close gaps and create change.
  • Create an abundant and just environment by attending and participating in governing meetings.
  • Take on a civic identity to sustain the civic infrastructure by familiarizing yourself with Kowalski's core curriculum (Kowalski's Employee Handbook, ACT training, POD training, and technical training).
  • Continue to educate yourself and others around Active Citizenship and Points of Difference.

Public Appearance and Behavior

  • Exceed customers' expectations by creating an exceptional shopping experience by greeting the customer, eye contact, always offering assistance, and thanking them.
  • It is your responsibility to arrive on time and in full uniform for all scheduled shifts (refer to Attendance, Uniform, Hair Restraint, Jewelry, and Nail Policies).
  • Follow proper radio and phone etiquette

Knowledge of Deli Standards, Procedures and Job Expectations

  • Promote products through suggestive selling (samples, suggestions, product information).
  • Understanding timeliness and prioritizing tasks in all aspects of the department.
Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar, Self Service Cases and Displays:

  • Assist with food preparation and slicing meats and cheese according to Kowalski's Deli Standards.
  • Ensure proper handling, sanitation, freshness, and quality of all products.
  • Ensure all areas are fresh, full, rotated, clean, and appealing to the customer.
  • Process orders with proper quality, quantity, labeling, and price.
  • Properly record shrink.

Catering and specialty orders:

  • Be familiar with Kowalski's Catering and Party Tray Brochure.
  • Assist and take customers' orders.
  • Assist with preparation of trays for catering orders and special orders.

Maintaining the Cleanliness of the Deli:

  • Break down, wash, and sanitize all equipment (cases, prep-tables, ovens, fryers etc.).
  • Assist and maintain organization of backroom, coolers and freezers (overstock and supplies).
  • Sweep and mop the floor, as needed.
  • Assist with dishwashing.

Product Receiving:

  • Ensure piece count matches invoice.
  • Monitor product quality.
  • Place product under refrigeration immediately.
Miscellaneous tasks assigned by the deli manager or store manager:

  • Assist with merchandising, pricing procedures.
  • Assist in training new employees.
  • Additional duties the manager assigns.

Functional Requirements

Physical

  • Lift/carry pounds following proper lifting techniques.
  • Push/pull pounds.
  • Equipment operation
  • Pallet jack
  • Box cutter
  • Carts
  • Meat slicer
  • Scale
  • Knives
  • Reaching, standing, stooping, bending, turning, walking, ladder climbing, lifting etc.
Mental

  • Good judgment and decision-making skills.
  • Excellent social skills and verbal interaction.
  • Reading and memorization.
Environmental

  • Exposure to cold temperatures degrees).

Safety and Security

  • SDS Book awareness and location.
  • AWAIR and Right to Know program.
  • Global Harmonization program.
  • Follow PCI Compliance standards.
  • Notify Manager on Duty in the case of theft, shoplifting, accidents, injuries, or unusual behavior.
  • Use of personal protective devices as instructed (i.e. oven mitts).
  • Follow all food safety and sanitation procedures (handwashing, glove use, temperature logs, product handling etc.).

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