Front Desk Clerk

4 weeks ago


Miami, Florida, United States AC Hotel Miami Brickell Full time
Front Desk & Guest Care

We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:

Assisting guests efficiently, courteously and professionally at all times

Maintain a high level of service and hospitality

Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

Post guest charges, collect payments and follow all cash handling procedures as required by Concord

Handle guest mail and messages with respect to privacy and professionalism

Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

Be a great communicator to various departments and management on guest comments and concerns

Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Have full knowledge of hotel safety and emergency procedures

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Source: Hospitality Online


  • Front Desk Clerk

    3 weeks ago


    Miami, Florida, United States Courtyard Miami Coconut Grove Full time

    Front Desk & Guest Care at Courtyard Coconut Grove We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...

  • Front Desk Clerk

    4 weeks ago


    Miami, Florida, United States Courtyard Miami Coconut Grove Full time

    Front Desk & Guest Care at Courtyard Coconut Grove We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...


  • Miami, Florida, United States Lennox Hotel Miami Beach Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...

  • Front Desk Supervisor

    3 weeks ago


    Miami, Florida, United States Lennox Hotel Miami Beach Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...

  • Front Desk Supervisor

    2 weeks ago


    Miami, Florida, United States Lennox Hotel Miami Beach Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...

  • Front Desk Supervisor

    3 weeks ago


    Miami, Florida, United States Cambria Hotel Miami Airport - Blue Lagoon Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...


  • Miami, Florida, United States Creattix Talk Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Creattix Talk with the position of Front Desk Representative - Creattix Talk which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is...


  • Miami, Florida, United States Creattix Talk Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Creattix Talk with the position of Front Desk Representative - Creattix Talk which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is...

  • Front Office Agent

    1 month ago


    Miami, Florida, United States Hyatt Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in...

  • Front Office Agent

    3 weeks ago


    Miami, Florida, United States Hyatt Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in...

  • Front Desk Agent

    6 days ago


    Miami, Florida, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...


  • Miami, Florida, United States Creattix Talk Full time

    Job Title: Front Desk RepresentativeJob Overview:As a Front Desk Representative, you will serve as the first point of contact for our organization, providing exceptional customer service to clients, visitors, and employees. Your primary responsibilities will include greeting guests, answering inquiries, managing phone calls, scheduling appointments, and...

  • Front Desk Manager

    4 weeks ago


    Miami, Florida, United States Cadillac Hotel & Beach Club, Autograph Collection Full time

    OverviewOpportunity: Front Desk ManagerManage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.Potential Career PathFront Office Manager – Rooms Division Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates,...

  • Front Desk Manager

    3 weeks ago


    Miami, Florida, United States Cadillac Hotel & Beach Club, Autograph Collection Full time

    OverviewOpportunity: Front Desk ManagerManage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.Potential Career PathFront Office Manager – Rooms Division Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates,...

  • Front Desk Lead

    5 days ago


    Miami, Florida, United States FirstService Corporation Full time

    Job Overview:Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to...

  • Front Desk

    2 weeks ago


    Miami, Florida, United States GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Role Summary:In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel...

  • Front Desk

    6 days ago


    Miami, Florida, United States GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Role Summary:In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel...


  • Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to...


  • Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to...

  • Front Desk Supervisor

    3 weeks ago


    Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQualificationsAt least 2 to 3 years of...