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PT Sales Associate: Westfield Valley Fair

3 months ago

Santa Clara, California, United States Leap Full time

Our store teams are the heart of Leap ) and we need to find the best and brightest team to assist our 3 stores located in Westfield Valley Fair Mall in Santa Clara: Blvck Paris ) , Public Rec ) , and True Classic Tees ) . We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store.

Leap is built upon the mission of helping the hottest up-and-coming e-commerce brands easily and effectively establish brick and mortar stores. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.

What We're Looking For:

  • Create positive and memorable experiences for customers that in turn builds brand loyalty
  • Able to accomplish multiple tasks in a fast paced environment whilst servicing customers
  • Participate in general store maintenance; cleanliness & upkeep of store
  • Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
  • Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events
  • Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage
  • Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
  • Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
  • Must be at least 18 years of age
  • One or more years of customer service and/or retail experience; background in similar category preferred
  • Comfortability working with/using a ladder and lifting a maximum of 50lbs
  • Maintain an active floor presence, including standing and walking for extended periods of time. Who YOU Are:
  • Customer Obsessed & Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.
  • Team Oriented- one team mindset, communicates clearly & proactively seeks opportunity to support others.
  • Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic
  • Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category.
  • Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
  • Detail Oriented - operates with high efficiency and effectiveness, consistently produce polished and quality work Measures of Success:
  • Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic
  • Support Customer outreach and brand activations
  • Ability to accomplish tasks on time and effectively Leap Perks:
  • Employee discount on product
  • 401k
  • Bonus Eligible
  • Flexible working hours/schedules
  • Employee Assistance Program It's an exciting time to join our team as we revolutionize the world of retail and we look forward to having you on board ) Salary Range: $18.50/hr. - $20.50/hr. In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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