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E-Bike Service and Logistics Coordinator

4 months ago

Vancouver, Washington, United States JohnnyNerdOut Custom E-Bikes Full time

Job Summary:
JohnnyNerdOut Custom E-Bikes is seeking an experienced bike tech to join our team. If you are looking for an opportunity to be a big part of a small, dynamic company, this job is for you

Key Responsibilities:

Logistics:

  • Picking, packing, and shipping customer orders.
  • Receiving deliveries
  • Cycle counting.
  • Updating website and inventory management software.

Customer Service:

  • Meeting customer needs in person, over the phone, and via email.
  • Answering questions and providing product information.

Shop Maintenance:

  • Keeping the shop clean and organized.

Technical Duties:

  • Repairing ebike components.
  • Converting customer bikes into ebikes.
  • Performing basic bicycle repairs

Minimum Requirements:

  • Ability to work 2030 hours per week.
  • Ability to lift up to 50 lbs.
  • Familiarity with bike and ebike components (UBI Certification is a plus).
  • Experience in customer service.
  • Experience in order fulfillment and logistics is a plus.
  • Selfstarter with a willingness to learn and improve.

Ideal Candidate:

  • A proactive individual who consistently looks for ways to improve processes and services.
  • A team player who can work efficiently both independently and as part of a team.
  • Someone passionate about bikes and ebikes with a keen interest in the latest industry trends and technologies.

Application Process:
Interested candidates should send their resume to the shop via the email listed.

JohnnyNerdOut Custom E-Bikes is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.

Join us and be a part of an exciting, growing company where your skills and passion for bikes can make a significant impact