Remote Monitoring and Support Specialist
3 weeks ago
Remote Monitoring and Support Specialist
LOCATION: Houston - TX - US
DEPARTMENT: Supply Chain
HR CONTACT: Valeria Aguirre
The specialist owns data loading, modeling, QA/QC, and customer/internal support for field operations in a rotation-based 24/7 capacity.
Responsibilities
- Multi Job monitoring
- Provide remote support to Field Services at the rig site and customers
- Enter various data types into the Tenaris online platform.
- Pre Jobs check list verification an connectivity testing
- Communicate with internal and external stakeholders to address concerns and resolve issues.
- Identify and rectify data quality issues through routine QA/QC checks.
- Ensure the continuous functionality of the online platform through regular checks.
- Review real-time data and trends for accuracy and completeness.
- Detect anomalies and problematic data.
- Follow communication protocols for issue resolution.
- Identify and propose communication and efficiency improvements.
- Support field operations guiding trouble shooting actions.
- Basic operations and software troubleshooting that doesn't require escalation
- Remote Jobs
Qualifications
- Fundamental understanding of well construction operations (Pipe Running, Torque Turn Monitoring, Rig systems and equipment).
- Outstanding written and verbal communication abilities.
- Procedures oriented
- Strong teamwork ability
- Ability to work night shifts or weekends per defined schedule.
- Proficiency in entering data and using web-based platforms
- Sharp analytical and prioritization skills
- Bachelor's degree from a four-year college is desirable
- Prior experience in well construction operations.
If your experience and knowledge match our requirements, please apply
Tenaris is an equal opportunity employer, valuing diversity in employment.
We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted.
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