Assistant Director, Outreach

4 weeks ago


Los Angeles, California, United States University of Southern California Full time

Assistant Director, Outreach

Enrollment Services
Los Angeles, California

The Office of Financial Aid is seeking an Assistant Director, Outreach to join the team. The outreach team wears various hats serving all student populations with financial aid concerns from undergraduate to doctoral candidates.

The outreach team wears several hats and so we are seeking an individual that is collaborative, driven to help and support students and families who can be flexible and nimble. Interested candidates must possess strong interpersonal skills with a strong preference to effectively interact with diverse audiences. The ability to multi-task and balance the department, outreach and student advisement responsibilities is critical to the success of this position. This is an excellent opportunity for an individual with outstanding communications, critical-thinking, and organizational skills who truly enjoys public interaction.

This position is based on the USC University Park campus but travel to the Health Sciences Campus is frequently required for meetings, programs/events and to staff financial aid office hours. The role requires out of state travel during relevant event seasons.

This position reports to the Associate Director of Outreach and is eligible for overtime. The base work schedule is 8:30 am to 5:00 pm Monday – Friday, however, during certain times of the year nights and weekends will be required to meet business needs associated with recruitment, admitted student and orientation events. This is a Hybrid-fixed position and will require regular on-campus presence.

Some of the responsibilities for this position include, but are not limited to the following:

Conducts in-person and virtual financial aid presentations, workshops and webinars at high schools, community colleges and community-based organizations to guidance counselors, prospective students, and parents – both locally and out of area.

Conducts in-person and virtual financial aid presentations, workshops, and webinars to continuing students as requested by departments to address relevant and targeted financial aid topics.

Accompanies admissions counselors representing the financial aid office to recruitment and conversion events nationwide.

Provides outreach support during student orientations for all student populations and programs.

Provides consultative services to students and families about the entire financial aid process.

Assesses need for students requesting additional financial aid resources to determine if additional aid options exist for individual circumstances; reviews student applications for consistency and completeness, verifies accuracy of student and family reported information.

Exercises independent judgement within established policies and procedures to address student concerns through problem-solving escalated situations.

Serves as an expert regarding the financial aid and appeal process on departmental or university committees as requested.

Provides comprehensive advisement, assistance, and solutions to escalated situations.

Advises students regarding tools to assist with financial planning, budgeting, and managing debt.

Recommends and develops new approaches to reach students and influence student behavior around submitting financial aid application components needed for file review.

Serves as liaison to varies campus partner to collaboratively find solutions for students in special populations.

Maintains currency on state and federal regulations related to financial aid, and university policies and procedures.

Job Qualifications Minimum Education:

Bachelor's Degree

Combined experience/education as substitute for minimum education

Minimum Experience:

0 - 6 Months

Minimum Field of Expertise:

Admissions

Counseling skills

Academic advisement

Preferred Field of Expertise:

Knowledge of student financial aid programs and need analysis

Preferred background should also include:

Student services background, with demonstrated analytical skills

The ability to use independent judgment to make decisions, interpret, and apply a wide range of policies and procedures amid competing priorities

Previous student counseling experience is also preferred

Skills: Other:

Analysis

Assessment/evaluation

Communication -- written and oral skills

Conflict resolution

Counseling

Interpersonal skills

Interpretation of policies/analyses/trends/etc.

Interviewing

Knowledge of applicable laws/policies/principles/etc.

Organization

Planning

Problem identification and resolution

Public speaking/presentations

Skills: Machine:

Adding Machine

Calculator

Computer Network (Department or School)

Computer Network (University)

Personal Computer

Photocopier

Typewriter

Word Processor

Supervises: Level:

May oversee student, temporary and/or casual workers.

The hourly rate range for this position is $ $27.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

#LI-AW1

Minimum Education: Bachelor's Degree Combined experience/education as substitute for minimum education Minimum Experience: 0 - 6 Months Minimum Field of Expertise: Financial analysis and evaluation

REQ



  • Los Angeles, California, United States University of Southern California Full time

    Program Manager, Community Outreach - Engemann Student Health - Full Time 8 Hour Days (Exempt) (Non-Union)Keck Medicine of USCHospitalLos Angeles, CaliforniaThe Community Outreach Program Manager oversees the planning and implementation of outreach programs strategies and events..Works in collaboration with the Strategic Advisor and Executive Director,...


  • Los Angeles, California, United States University of Southern California (USC) Full time

    The USC Office of Admission is seeking an Assistant Director. Some of the primary responsibilities for this position include, but are not limited to the following: - - Manages all aspects of a recruitment and admission territory on behalf of the University. Makes presentations at high school and community college visits around the country to guidance...

  • Economist

    3 days ago


    Los Angeles, California, United States Assistant Secretary For Policy Development And Research Full time

    The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.As a Economist, you will:Advise HUD field office program directors on economic matters and the market analysis aspects of the...

  • Development Director

    4 weeks ago


    Los Angeles, California, United States Bnei Akiva of Los Angeles Full time

    About Organization:We are a vibrant Jewish organization dedicated to inspiring and educating the Jewish community. We operate a year-round kosher retreat center; a growing 200-child summer camp; and club activities and community events in greater Los Angeles to achieve our mission. We are critical to Jewish leadership development and Israel-centered...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $135, Min.) - $175, Mid.) - $216, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...


  • Los Angeles, California, United States MGT Industries, Inc Full time

    Company: We are a well-established multi-division women's apparel company specializing in intimate apparel and sleepwear. With a commitment to quality and innovation, we strive to create garments that evoke style and comfort while proactively driving positive change in global supply chains, focusing on climate, nature, waste, and people, empowering both our...


  • Los Angeles, California, United States University of Southern California (USC) Full time

    The Viterbi School of Engineering's Information Technology Program (ITP) is excited to announce an opportunity for a Student Services Advisor I to join our team. This new position is designed to enhance our advising capabilities and support the expanding needs of our student body. As a vital member of the ITP staff, the successful candidate will play a key...


  • Los Angeles, California, United States Anthropology News Full time

    Museum Division Director (Director of Education)The Museum Division Director of the Education division directly supervises all division staff including the Education Curator and contract staff including the Education Assistant and all teacher/artist-in-residence staff.Oversees the teacher/artist-in-residence program and the Friends of the Cabildo docent...


  • Los Angeles, California, United States Cedars-Sinai Medical Center Full time

    Job Description Align yourself with an organization that has a reputation for excellence Ranked as No. 1 Workplace by , we also were awarded the Advisory Board Company???s Workplace of the Year. This recognizes hospitals and health systems nationwide that have exceptional levels of employee engagement. We offer an outstanding benefit package that includes...


  • Los Angeles, California, United States Wildwood School. Inc. Full time

    Wildwood School is currently seeking a dynamic College Counselor or Assistant Director of the Cotsen-Rosenbaum College Counseling Center who is interested in being a leader, both at Wildwood and more broadly, in navigating the dynamic landscape of college admissions in the coming years. The director reports to the associate head of school and supervises the...


  • Los Angeles, California, United States Pilgrim School Full time

    We are seeking a dynamic and energetic Director of Athletics who will be responsible for the successful leadership, supervision, development, and implementation of the Athletics program at Pilgrim School. The Director of Athletics will work closely with the Director of Secondary School to ensure the smooth day to day operations and the long-term strategic...


  • Los Angeles, California, United States Keck Medicine of USC Full time

    Assistant Director of Accounting and Reporting will work with various fiscal and operational functions within the accounting/finance departments of Keck Medicine of USC to provide strategic and business leadership in building a shared services finance organization and process transformation. He/she will be responsible for assisting with preparation of...

  • GUCCI Store Director

    1 month ago


    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.SummaryIf you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same...


  • Los Angeles, California, United States Sheraton Gateway Los Angeles Full time

    OverviewSheraton Gateway Los Angeles Hotel is seeking a dynamic and experienced Director of Finance to join our team. As a cornerstone of our leadership team, the Director of Finance will play a pivotal role in shaping the financial strategy and driving operational excellence at our esteemed property. With a rich history of providing unparalleled guest...


  • Los Angeles, California, United States Sheraton Gateway Los Angeles Full time

    Overview Sheraton Gateway Los Angeles Hotel is seeking a dynamic and experienced Director of Finance to join our team. As a cornerstone of our leadership team, the Director of Finance will play a pivotal role in shaping the financial strategy and driving operational excellence at our esteemed property. With a rich history of providing unparalleled guest...


  • Los Angeles, California, United States University of Southern California (USC) Full time

    The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. The Department of Medicine at...


  • Los Angeles, California, United States University of Southern California (USC) Full time

    Viterbi Admission and Student Engagement (VASE) is seeking an Assistant Director to join our Graduate Academic Services and Programs team. The Viterbi Graduate Academic Services and Programs unit provides advisement services and programs to graduate engineering students. This position will be responsible for managing academic services at the Graduate level...


  • Los Angeles, California, United States The Inline Group Full time

    Start Date: ASAPJWCH Institute, Inc. - Full TimeEmployedCompensation: - Competitive and Negotiable; Based on Experience- Productivity and Quality Bonuses - Details to be Discussed With Candidate DirectlyBenefits: - Medical/Dental/Vision - 401k - 1 Week for CME Plus $1K Allowance - 2 Weeks Vacation Time - 8 Hours Sick Time - 11 Paid HolidaysAdditional Info: -...


  • Los Angeles, California, United States UCLA Health Full time

    Major functions include serving as a Physician Assistant for the Cardiothoracic Surgical Service under the general supervision of the Medical Director, assist in the operating room, coordinate the care of adult and pediatric cardiothoracic patients and provide patient/family education to promote a smooth transition from admission to discharge. Provide a...


  • Los Angeles, California, United States Element Consulting Full time

    Duties: Assists the Facilities Asset Development Director in the development of project scope and coordination of architectural planning, design, funding, and development of school facilities. Plans and coordinates the execution of pre-construction activities associated with the preparation for the building of schools and modernization projects Provides...