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it analyst
1 month ago
Plant/Facility IT Support Technician:
We are a leading company in the food manufacturing industry, committed to providing high quality products and services to our customers. As a part of our team, you will have the opportunity to work in a start-up environment with the support of a global CPG powerhouse. We are looking for a Plant/Facility IT Support Technician to join our team and provide on-site IT services. This role involves managing computer/network components, troubleshooting issues, and ensuring the smooth operation of IT systems at the assigned locations. If you are passionate about technology and thrive in a dynamic environment, we want to hear from you.
Responsibilities:
- Support and manage all computer/network components including servers, switches, and desktop systems
- Program Cisco Switches for Local Area Network
- Resolve production floor network connectivity issues
- Provide hardware and network support for 'Production Floor' computer systems
- Maintain the CCTV camera system
- Support users with User Account generation and User Access Control requests
- Plan and coordinate with vendors for support and plant projects
- Maintain physical security system
- Assist in afterhours emergency network maintenance for production
- Monitor help desk tickets and resolve issues promptly
Qualifications:
- Three years related experience
- Working knowledge of Windows Server, Windows OS, and Office
- Understanding of Citrix desktop/client and Cisco Switch configurations
- Knowledge of Network cabling and connectivity
- Excellent communication and customer support skills
- Willingness to work in a plant/industrial environment
- Travel may be required
Physical Demands:
- Frequently required to sit, reach, talk, and hear
- Lifting of equipment not in excess of 50lbs
- Specific vision abilities required including close vision
Work Environment:
- Corporate working environment
- Food manufacturing operations
Educational Requirement:
High School Diploma/GED; Associates degree or two years of college coursework in related field
EOE/Vets/Disability