Medical Support Assistant

3 days ago


Claremore, Oklahoma, United States Indian Health Service Full time

Schedule all appointments, based upon physician schedule, for the appropriate outpatient clinic by using a personal computer to access the Clinical Scheduling Package or other appropriate scheduling system.

Utilize a personal computer to verify accuracy of appointments, search for past appointments and other pertinent information.
Accept incoming calls and transfers call to appropriate clinic or provider. Answer all telephone requests for appointments. If no appointment schedule, uses tact in dealing with patients.
Communicates frequently with medical staff regarding appointment scheduling. Works with doctors to organize the flow of appointments and clinics based upon fluctuating workforce. Contact specialists' offices for confirmation of clinic dates. Notify patient when appointments are to be rescheduled, canceled or missed.

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