Manager Care Transformation

4 weeks ago

Eden Prairie, Minnesota, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Manager, Care Transformation will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations - including Care Management and Clinical Variation Reduction - to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will lead opportunity analysis, solution design, financial measurement and implementation. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high energy environment and confident in their interactions with senior leaders (C-suite), providers, and business partners.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Oversee detailed data analytics and financial projections (e.g., MicroStrategy, Excel) and translate findings to operational stakeholdersPerform project / program management activities, such as monitoring client scope, creating and tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans, and monitoring successful achievement of project goalsManage multiple clients and/or complex workstreams simultaneously in a rapidly changing environmentDefine and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions Present final deliverables to client executives and sponsorsLead and collaborate with cross-functional teams, internal and external, on project approach, strategies, and work plansLead the design and implementation of recommended solutions Develop sales pursuit materials and other business development activities (e.g. proposals, pricing, and Statements of Work)Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business Lead as a brand ambassador for Optum's full suite of products and services to meet client needsOversee and manage Optum Advisory team members either directly or through a matrixed, client-based environmentCommunicate clear direction and delegate responsibilities to team members when needed, providing management and coachingBuild and manage relationships with client stakeholders, executives, and decision-makers, leading with influence to drive change

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in management consulting and/or health systems engineering 5+ years of experience in project management, including building and creating project / program deliverables with the ability to manage multiple complex workstreams concurrently3+ years of provider healthcare consulting experience and/or process improvement experience in a provider environmentExperience managing workplans, budgets, and tracking metrics to assess initiative progress and overall project healthAdvanced Microsoft Office expertise, specifically Excel and PowerPointDemonstrated ability to lead cross-functional teams and mentor team members Proven excellent analytical skills, including demonstrated ability to identify key issues, analyze data, and solve complex problemsProven exceptional written and verbal communication skills, including experience leading client meetings and communicationsProven solid time management, organizational, and prioritization skills with proven ability to drive initiatives and work independently in a fast-paced environmentProven highly adept at handling ambiguity, including demonstrated conflict resolution and risk remediation skillsProven flexible team player, collaborative work style, and solid interpersonal skills, dedicated to contributing toward the desired outcomeAbility to travel up to 80%

Preferred Qualifications:

Lean six sigma certifications Experience with industrial and/or systems engineeringExperience in clinical transformation solution design and implementation resulting in significant recurring financial benefit Experience with data management tools and/or BI tools (e.g., Tableau, MicroStrategy)Experience in a client account growth and relationship expansion roleExperience with project turnaround/remediation Hospital operations, case management and/or clinical variation consulting experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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