Employee Relations Specialist

3 weeks ago

Suwanee, Georgia, United States The Philadelphia College of Osteopathic Medicine Full time

Employee Relations Specialist


At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities.

Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM's strategic vision.

Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community.

It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.


Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a "whole person" approach to care - treating people, not just symptoms.

As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve.

At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals.

At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.


We are currently seeking to fill our Employee Relations Specialist position at the Georgia campus with a highly qualified and passionate individual.


SUMMARY:
The employee relations specialist is responsible for administering policies and practices that establish
and maintain healthy workplace culture dynamics for individuals and teams. The incumbent
collaborates with other functional areas, such as compliance, equity and Title IX, and legal, to ensure
the effective administration of human resources policies, procedures, and practices. Also, the
incumbent demonstrates proactive and effective communication in the areas of conflict resolution,
performance coaching, employee recognition, and workplace civility.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The successful incumbent will perform the following duties, with or without reasonable

accommodations:

  • Serve as a subject matter expert and advisor on issues related to employee engagement,
employment practices, performance and productivity, and organizational health at both the
individual and group levels; provide effective coaching and advising in these areas to individuals
and groups.

  • Ensure that employment and management practices adhere to internal and regulatory standards.
  • Respond to employees' work-related complaints from intake to final resolution; investigate
complaints thoroughly, as warranted, and maintain record of employee relations issues and their
resolutions; recommend policy or procedural changes based on data and trends.

  • Investigate work-related issues and prepare summary reports, conclusions and
recommendations.
Evaluate opportunities to improve employee engagement at the individual and
group levels; conduct and analyze quantitative and qualitative research to identify viable
improvement strategies, including but not limited to surveys.

  • Facilitate individual or group meetings, training, and education to promote effective interpersonal
communication and dynamics and healthy workplace relationships; coach and advise employees at
all levels through sensitive issues; lead efforts to help employees resolve conflict and seek viable
solutions.
Employee Relations Specialist Rev. April 2024

  • Conduct stay and exit interviews, as applicable; document findings and recommend strategies to
enhance employee retention efforts based on collected data. Such strategies can include, but are
not limited to, changes to management, performance management, and team development
practices.

  • Review unfavorable results of employee background checks; research and resolve errors, including
follow up with affected individual(s), and recommend appropriate employment action(s).

  • Assist with developing relevant training and education for employees, especially supervisors, to
promote consistent administration of effective employee relations practices across all campuses.

  • Maintain confidentiality when dealing with sensitive issues.
  • Maintain knowledge of trends and best practices in employee relations; apply knowledge to
recommend and implement changes to policies, practices, and operations within the HR department
and across the organization, as appropriate.

  • Perform other duties as assigned.

REQUIRED SKILLS AND EXPERIENCE:

  • Minimum of two years' experience in a similar role, preferred.
  • Understanding of human resources operations, including generalist roles and responsibilities.
  • Demonstrated knowledge of local, state, and federal employment laws and trends. These include,
but are not limited to, the Americans with Disabilities Act (ADA); Title VI and Title VII of the Civil
Rights Act of 1964; Age Discrimination in Employment Act (ADEA); and the Fair Labor Standards
Act (FLSA).

  • Familiar with HRIS platforms, including administration and reporting functionality.
  • High level of technical fluency with word processing, spreadsheet, presentations, email, and virtual
meeting applications, preferably on the Google Workspace or Microsoft 365 platforms.

  • Demonstrated consultation skills as a human resources business partner.
  • Strong leadership skills.
  • Strong planning and organizational skills.
  • Strong communication skills, including verbal, written, and interpersonal.
  • Strong collaboration skills.

EDUCATION AND CERTIFICATION:

  • Bachelor's Degree in business administration, human resources, organizational development, or
related field. Master's degree, preferred.

  • Current designation as an HR professional, preferred, such as PHR, SPHR, SHRM-CP, or
SHRM-SCP, preferred.

PHYSICAL REQUIREMENTS:

  • Ability to sit for prolonged periods.
  • Ability to view computer screen for extended periods, up to eight hours per day
  • Manual dexterity and mobility in order to use personal computers and other office equipment.
The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement

PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.

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