Shift Lead

3 weeks ago

Mount Vernon, New York, United States Jm Foods Inc Full time
Jersey Mike's was built on a strong sense of community and commitment to the personal growth of our team. We are looking for outgoing, hardworking, friendly, and responsible individuals to join our team

The best team is a perfect blend of talent, trust, and teamwork, and it's that little added effort, a splash of extra and unexpected, that elevates everything we do

Responsibilities:
Shift leader helps oversee in-store operations alongside the General Manager

The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently

Shift leaders must lead by example and execute systems and procedures with 100% integrity

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu

Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required

Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements

Use specific kitchen machinery such as knives, grills, slicers, etc

Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms

Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed

Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy

Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Benefits:
Excellent tips
401k plan (CalSavers)
Health insurance (full-time)
Part-time and Full-time positions available
Morning, afternoon, evening and weekend shifts available
Great experience

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