Oliver Wyman Vector

Overview

Oliver Wyman Vector offers top-tier technical consulting and services to the aviation, aerospace, defense, and rail sectors worldwide. Our experienced team, part of the Oliver Wyman Transportation and Services Practice, delivers impactful solutions to complex industry challenges. We work closely with our clients, providing clarity and confidence, and offer proprietary technologies to enhance safety and productivity. Our team values every relationship and advocates for our clients' success, helping them navigate market challenges. We bring the expertise to advance today's priorities and the insight to shape a vision for tomorrow.

The Machine Performance Business Analyst role is responsible for monitoring and evaluating machine and equipment performance used in, and to support manufacturing operations. The client will use the analysis to drive improvements to the reliability performance of its manufacturing equipment and machinery. The position requires the successful candidate to engage across all client maintenance and operations departments, project teams, analyze information, and capture business documentation that clearly articulates project performance data to business area experts. In addition, the position will help drive the design of new and/or reengineered processes in the equipment and machinery Planned Maintenance operations.

Core Responsibilities:

• Support project teams by:
  • Establishing baseline performance metrics for the work order management team machines
  • Execute day to day work order processing, including planning, issuing, auditing, and performing data entry functions.
  • Monitoring and analyzing variances to baseline performance and targets.
  • Refine reporting efforts to include development of key operational reports to drive decision-making ability.
  • Provide guidance and help promote the enhancement of the machine maintenance programs.
  • Liaise with stakeholders to generate lessons learned for continuous improvement.
• Help develop both short-term efficiency targets for the business and evolve long-term approach to delivering work efficiently and optimize cost of service.
• Partner with operations/business teams to develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.
• Assist Work Order Management team by leveraging customer service skills to optimize user experience for multiple vendors in the machine maintenance program.

Qualifications and Experience:

• Bachelor's degree preferred, or relevant work experience.
• Minimum of two (2) years of experience in an analytics project-oriented environment. College or Intern experience accepted.
• Aviation industry experience preferred.
• Self-driven, agile learner with ability to deliver on ambiguous projects with incomplete data.
• Able to effectively leverage customer service and data entry experience to assist the Work Order Management team.
• Advanced ability to draw insights from analysis supported by data and clearly communicate them to both business and technical teams as well as senior management when required.
• Ability to facilitate and coordinate effectively across multiple teams.
• Exceptional situational analysis, decision making, and critical thinking abilities.
• Knowledge in gathering and documenting stakeholder requirements desirable
• Strong proficiency with Excel, Smartsheet, Net Suite (ERP tools), and SharePoint desirable

Success in this role drives:

• Achieving consistent and predictable results to the client
• Improved assessment of machine and equipment performance and ability to accomplish objectives.
• Improved organizational capabilities and customer satisfaction.

Other Information:

• Tulsa, OK location required, with limited remote work as client work is on site
• Full time role
• Travel potential of up to 10%

Our Values & Culture

We're serious about making OW a rewarding, progressive, enjoyable and balanced place to work.

• Self-starters and free thinkers who work well in a team

We are self-starting, motivated, energetic, entrepreneurial about what we do

• Common aspiration, collective endeavor, shared success

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

• Straightforward, open, respectful interaction

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

• Opportunity without artificial barriers

We value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunity

• Balanced lives

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and can make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep, and growing. We're not perfect yet, but we're working hard right now to make our teams balanced, representative and diverse.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit Follow Oliver Wyman on Twitter @OliverWyman.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.

In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.