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Insurance Innovation Manager

4 months ago

Chicago, Illinois, United States Vouch Insurance Full time

About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

What does a work environment look like at Vouch?

Vouch is a Virtual First Workplace with San Francisco, New York City, and Chicago office locations. While this role has remote-work flexibility, it is ideally based in Chicago or New York City to attend in-person collaboration and team events. In consideration of team members collaborating across various time zones, Vouch has core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

Role Responsibilities:

To deliver on this exciting category-defining product, we seek a visionary, inspired, and innovative commercial P&C leader to direct new insurance product innovation for our Property & Casualty products, such as Businessowners Policy (BOP), Commercial Package Policy (CPP), and Crime. You may also help support the development of our Management & Professional Liability policies, such as Directors & Officers (D&O), Employment Practices Liability (EPL), Fiduciary Liability, Errors & Omissions (E&O), and Cyber.

As a vital member of the Insurance Operations team, you will play an integral role in shaping our insurance product strategy and product development lifecycle. Working closely with our Underwriting, Actuarial, Claims, Product, Go-To-Market, Marketing, and Partnership teams, you will be responsible for the development of both new insurance products as well as directing continuous improvements to Vouch's current insurance products. Also, you will be responsible for ensuring all of Vouch's distribution capabilities have all the insurance information and content needed for your products.

Job Duties:

  • Monitor and research external trends and developments related to General Liability, Property, and Crime/Fidelity to identify opportunities to develop, expand, or adjust insurance products while ensuring leading coverage suited for clients and digital distribution
  • Track, manage, and prioritize all insurance product solution improvements and changes related to General Liability, Property, and Crime/Fidelity
  • Coordinate and drive the development of product and coverage expansions and changes in partnership with Vouch's insurance advisors, success team, product team, underwriting, claims, marketing team, and partnership team
  • For assigned products, deliver ongoing technical, commercial P&C training, content, and tools to Vouch's advisors, success team, marketing team, and partnership team to ensure clients recognize differentiated solutions
  • In partnership with the filings team, coordinate various filings for assigned products to deliver differentiated and well-suited insurance solutions highly valued by Vouch's target customers and tailored for digital distribution
  • Be a leading voice and perspective of our customers within Insurance Operations

About you:

  • 5+ years experience in commercial P&C, either in product development/management, underwriting, or brokerage
  • Technical knowledge of multiple traditional P&C lines, ideally including General Liability, Property, and Crime/Fidelity, particularly Insurance Services Office (ISO) based products
  • Adept at identifying and delivering creative insurance ideas to solve ambiguous problems
  • Excellent project management skills
  • Exceptional communication skills, with an emphasis on change management communications, content, and material
  • Ability to proficiently manage multiple projects with the ability to prioritize high-impact work
  • Ability to manage both details and strategy
  • Bachelor's Degree

Nice to have:

  • Experience developing insurance products and policy forms
  • Technical knowledge of multiple management and professional lines, such as D&O, EPL, Fiduciary, E&O, and Cyber
  • Experience working with product and engineering teams to develop tech-first insurance products
  • Diverse background across insurance functions and/or products
  • Registered Professional Liability Underwriter (RPLU) designation or equivalent
  • Startup experience or fast-paced environment
  • Exposure to and passion for early-stage startups and/or high-growth environments

Vouch provides several benefits to help you bring your best self to work:

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Parental leave
  • Flexible vacation time (Unlimited PTO)
  • Wellness allowance ($80/month)
  • Technology allowance ($100/month)
  • Professional Development ($500/Yr)
  • Home office setup (One-time $500)
  • L&D: Partnerships with Ethena, Hone, and weekly Lunch & Learns
  • Employee Groups (ERGs, Committees, and Communities): Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
  • Wellbeing: Voucher's have access to many wellbeing perks, including Calm, ClassPass, Headspace, Fetch, OneMedical, Origin, SoFi, etc.
  • Annual performance reviews with quarterly check-ins: Vouch conducts quarterly review discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in the interview process:

  • 30-minute phone call with our recruiting team
  • 30-45 minute Zoom interview with the hiring manager
  • Case study/technical screen
  • Meet the team 30-45min 1:1 Zoom meetings with 3-4 team members you'd work closely with in the role

Salary Range:

The pay range for this role is: $140,000 to $160,000 per year.

Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .