Electronics Technician
Found in: beBee jobs US - 3 weeks ago
Job Title Electronic Service Technician Job description We are seeking a Service Technician who wants to travel the world (50%+ global travel).
We will train the candidate to install, troubleshoot, and repair high-tech systems at our global customers.A candidate would also perform preventive maintenance on systems we have sold throughout the world
Job DetailsReporting:
This position reports to the VP of Sales and Service
Objective:
Provide in-house (factory) and customers' plant site (field) service covering repairs and calibrations of all products.
Responsibilities:
Assure quality of service using established procedures.
Perform various assignments associated with the repair and calibration of equipment both in-house (factory) and at the customers' plant site (field).
Assist in collecting and recording data associated with identifying customers, customer complaints, and general customer contacts.Complete service reports and expense reports accurately and timely. Conduct failure analysis and complete failure analysis reports accurately and timely. Respond to customer needs and requests on time.
Help organize, equip, and train authorized service centers and service representatives. Help assemble, organize, and promote service products to sales channels and customers. Help manage in-house (factory) service and customers' plant site (field) service activities.
Ensure service equipment, instruments, and tools are calibrated and maintained, as appropriate. Maintain and follow established ISO 9001 Certified Quality Management System.
Desired Qualifications:
Minimum two-year technical degree or equivalent Ability to be trained on our equipment and specifications Troubleshooting, electrical, electronic, and electromechanical skills Sound technical judgment Strong customer relations/people skills Ability to work independently Training to
Be Provided By Us:
ISO 9001 Awareness Hand soldering (certification available as needed) Other special process training (eg multimeter/oscilloscope use), as appropriate Quality Management System (certification available as needed) Safety for both in-house (factory) service and customers' plant site (field) service (certification to be provided after completion of training).
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