Lead Business Process Analyst

1 month ago


Minneapolis, Minnesota, United States CliftonLarsonAllen Full time

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is looking to hire a Lead Business Process Analyst to join our growing Enterprise IT team.

About the role:

This role is responsible for analyzing and documenting business processes and workflows, identifying areas for improvement, and proposing and implementing solutions to optimize business operations. The role requires a deep understanding of the business, critical thinking, and the ability to work collaboratively with stakeholders across the organization.

As a Lead Business Process Analyst, you will:

Analyzing and documenting business processes and workflows: Business Process Analysts are responsible for analyzing and documenting current business processes and workflows to identify areas for improvement.

  • Documenting, analyzing, and assessing current business processes and underlying systems and applications.
  • Leveraging workflow software to develop process models and identifying optimization opportunities in existing business processes.
  • Lead facilitation and mapping discussions for enterprise-wide projects to deliver BPMN artifacts
  • Engage in work efforts with minimal direction and oversight to accomplish deliverables within the timeframe needed
  • Capture time to complete process/workflow steps to determine potential savings

*Report and present the findings, results, and recommendations in a professional format(s) to leadership and other stakeholders

Identifying areas for process improvement and recommending solutions: Business Process Analysts must be able to identify inefficiencies and bottlenecks in current processes and recommend solutions to improve them.

  • Requires a deep understanding of the business and the ability to think critically and creatively
  • Ability to assess the unique requirements of CLA and make valid recommendations for the improvement of processes across service lines and sub-service lines
  • Possess business acumen and capability to analyze data

Developing and implementing process improvement initiatives: Business Process Analysts are responsible for developing and implementing process improvement initiatives to optimize business processes and workflows.

  • This requires strong project management skills and the ability to work collaboratively with stakeholders across the organization
  • They must assist the executive team to make appropriate decisions to ensure alignment with CLA's key objectives and goals
  • Facilitate conversations, interviews, and/or workshops across key business stakeholders to capture current and future processes using BPMN
  • Possess excellent communication and interpersonal skills
  • Possess ability to write business reports
  • Communicate documented processes in a way that is engaging and understood by a varied target audience
  • Act as an intermediary between management teams, IT professionals, and executive decision-makers, and interface with business and technical leaders throughout all levels of the organization

What you will need:

  • At least 5 years of experience in business process analysis and improvement
  • Demonstrated knowledge of business process modeling techniques and tools
  • Ability to develop and maintain process documentation
  • Knowledge of BPMN guidelines for creating effective and efficient BPMN diagrams
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bachelor's Degree or experience acceptable in lieu of bachelor's degree.

Technical Competencies:

  • Proficient in modeling/mapping as-is and to-be business processes.
  • Proficiency with Agile / Lean methodologies, BPMN, MS Visio, MS Office, MS Teams, Azure DevOps and process mapping applications such as Cawemo, Camunda 7 Web Modeler, Camunda 8 Web Modeler
  • Experience with data analysis and reporting

Our Perks:

  • Flexible PTO (designed to offer flexible time away for you)
  • Up to 12 weeks paid parental leave
  • Paid Volunteer Time Off
  • Mental health coverage
  • Quarterly Wellness stipend
  • Fertility benefits
  • Complete list of benefits

#LI-DJ1

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.

Click to learn about your hiring rights.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click .

CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law.

EOE/AA Employer/Vets/Disability


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