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Workplace Support Ambassador

2 months ago


Detroit, Michigan, United States Rock Family of Companies Full time

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it's about having the opportunity to become the best version of yourself.

ABOUT BEDROCK

Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson's Site ) , Book Tower ) , City Modern ) , Tower City Center ) and the May Company Building ) .

Bedrock's projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.

For additional information about Bedrock, please visit , be ) and engage with us on Facebook ) , Instagram ) , Twitter ) and LinkedIn ) .

POSITION SUMMARY

Workplace Support Ambassador, internally named Office Operations Technician, are team members on the Office Operations Team who maintain an enjoyable, organized, functional, hospitable, and welcoming environment in our workspaces by providing hands-on support for the physical workspaces that our team members and guests operate within.

ESSENTIAL FUNTIONS

  • Follows office workflow procedures to ensure maximum efficiency
  • Assists in vendor relationship management, communicates orders and retrieves invoices
  • Supports and monitors storage room, conducts inventory, restocks supplies as needed
  • Responsible for cleanliness and safety of office areas
  • Responds to requests and performs general administrative duties
  • Actively participates in team meetings or 1:1 meetings and communicates continuous improvement ideas to the Office Operations team
  • Always displays customer service skills to guests & vendors as well as to internal team members
  • All other duties as assigned

POSITION REQUIREMENTS

  • High school diploma or GED, or Vocational degree (required)
  • Must be able to work in our office Monday through Friday from 7am till 4pm
  • Approximately 1-3 years of general work experience
  • 2 years of experience in an office support, customer service, hospitality, retail or a relevant field (preferred)

POSITION QUALIFICATION

  • Ability to problem-solve at a basic level
  • Ability to perform tasks within established procedures
  • Knowledge of Microsoft Office 365 support and maintenance
  • Strong attention to detail
  • Ability to work collaboratively with individuals or teams from all areas and levels of the organization
  • Ability to work in a fast-paced environment
  • Strong written and verbal communication skills

PHYSICAL QUALIFIFCATIONS

  • Sit or stand in a stationary position
  • Operate computers and other office equipment
  • Adjust or move objects such as boxes of copy paper up to 50 pounds in all directions
  • Ascend or descend stairs, ramps, and the like

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse,