![Ozinga Bros, Inc.](https://media.trabajo.org/img/noimg.jpg)
Dispatch & Customer Service Representative
4 days ago
Overview:
Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies.
Principal Duties and Responsibilities:
Customer Service:
Receives customer order from order taker or telephone call
Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order. Also makes note of any special or unusual customer requests
Suggests value-added products to customers to enhance product performance based on the nature of the customer's job
Enters the customer order timely, accurately, and completely into the dispatch system
Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc.
Dispatching:
Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers
Generates accurate and complete delivery tickets to the plant manager in a timely manner
Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems
Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization
Works closely with operations to ensure drivers are in compliance with local, state and federal DOT guidelines and regulations
Works closely with remote dispatch offices to move equipment and people to meet customer demands.
Attends sales meetings to get/give information regarding scheduling of plants and equipment to meet customer needs
Adjusts dispatch schedule as needed to reflect current and accurate information
Communicates with plant manager daily to advise of mixer driver start and finish times
Global Responsibilities:
Regular attendance and physical presence at the office or jobsite is an essential function of this position, this would not apply if specifically hired to work remotely.
This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs.
Qualifications:
Education/Specialized Knowledge/Professional Certifications:
High School Diploma or equivalent required
Knowledge of geographic area where dispatching is strongly preferred
Experience :
Minimum three years of work experience required with construction or concrete industry experience preferred
Experience working with personal computer
Skills/Abilities:
Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions)
Must be able to read, write, speak, and understand English
Ability to read and interpret maps and directions
Effective oral and written communication skills
Ability to handle multiple competing tasks
Ability to work independently and with minimal supervision
Working Conditions:
Professional environment within a climate-controlled office environment
Extended eye exposure to CRT screen
Long hours may be required as business deems necessary
Possible early morning start times according to the season or weather demands
Customer contact may result in stressful situations
Physical Requirements:
Extensive radio and phone communication
Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling
Frequent use of fingers, wrists, and hands to enter data using a keyboard
Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
LI-Onsite
Customer Service|Client Solutions Specialist
-
Dispatcher
3 months ago
Miami, Florida, United States AMR Full timeMore Information about this Job:DispatcherIMMEDIATE HIRING Dispatch FULL-TIME OpportunityWe're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to...
-
Customer Service Representative
3 weeks ago
Miami Gardens, Florida, United States tapwage Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their...
-
Customer Service Representative
1 month ago
Miami, Florida, United States VA Visionaries Full timeWelcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the VA Visionaries with the position of Customer Service Representative - VA Visionaries which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every...
-
Customer Service Representative
1 month ago
Miami, Florida, United States dazonn TECHNOLOGIES PRIVATE LIMITED Full timeDAZONN Technologies Private Limited is a leading technology company that provides innovative solutions to businesses of all sizes. We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service...
-
Fleet Dispatcher
2 weeks ago
Miami, Florida, United States Hire Military Talent Full timeJob DescriptionJob DescriptionBilingual Spanish DispatcherLocation: Miami, FloridaSalary: Commensurate with experienceCompany Overview:We are a leading service company with a fleet of vehicles and a team of highly skilled technicians. We pride ourselves on providing prompt and reliable service to our customers. We are currently seeking a bilingual Spanish...
-
Customer Service Representative
2 weeks ago
Miami, Florida, United States Randstad Full timeJob DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a great opportunity for someone...
-
Dispatcher
2 weeks ago
Miami, Florida, United States RoadSafe Traffic Systems, Inc. Full timePosition Summary: The Dispatcher/Payroll Administrator provides expertise in Customer Service activities in a way that assures the customers? expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. This position is responsible for analyzing customer requirements and assigning/scheduling...
-
Customer Service Representative
1 month ago
Miami, Florida, United States Imperial Dade Full timeOverview:Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Miami, FL Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with...
-
Customer Service Representative
1 month ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The department of Patient Experience has an exciting opportunity...
-
Customer Service Representative
2 weeks ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The department of Patient Experience has an exciting opportunity...
-
Customer Service Representative
1 month ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The department of Patient Experience has an exciting opportunity...
-
Dispatcher
1 month ago
Miami, Florida, United States Clean Earth Full timeJob DescriptionIf you love being at the heart of the action, interfacing with customer service and drivers to quickly and efficiently respond to customer needs, this job may be the perfect fit for you.Under immediate direction, provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects...
-
Customer Service Representative
1 month ago
Miami, Florida, United States ABA Master Pro Full timeOur company is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and customers, ensuring that all inquiries and concerns are addressed in a timely and professional manner.Key Responsibilities:Respond to...
-
Customer Service Representative
2 weeks ago
Miami, Florida, United States Amigos Tutoring Full timeNow Hiring: Customer Service RepresentativeLocation: Multiple locations available (Choose the one nearest to you)Schedule: Weekdays, 2:45 pm to 8:15 pmJob Type: Part-timeAre you fluent in both English and Spanish? Do you excel in providing exceptional customer service? Amigos Tutoring is seeking a Customer Service Representative to join our team at one of...
-
Customer Service Representative
1 month ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.Temporary position until end of September.Hours: Monday to Friday...
-
Customer Service Representative
2 weeks ago
Miami, Florida, United States Comfort Insurance & Finances Full timeMust have a 4-40 Florida Customer Representative License or must be willing to acquire the 4-40 license through the company.PURPOSE:An Account Executive (CSR) performs higher level office support duties and provides specialized program support for the Sales Department. Account Executives (CSR) work directly with the sales agents to provide service to...
-
Customer Service Representative
2 weeks ago
Miami Beach, Florida, United States Umdaschgroup Ventures Full time**Customer Service Representative** 429 Lenox Ave, Miami Beach, FL 33139, USA Employees can work remotely Full-time **Company Description** We are looking for you - an enthusiastic and innovative personality - to complement our Form-on team as a customer service representative. Form-on is a young and fast growing company. We trade with concrete forms - new...
-
Sr. Customer Service Representative
1 month ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Bascom Palmer Eye Institute is currently seeking a full time...
-
Operator / Dispatcher
2 weeks ago
Miami, Florida, United States State of Kansas Full timeJob PostingImportant Recruitment Information for this openingJob Posting closes on: 06/09/2024About the Opportunity:Who can apply: AnyoneClassified/Unclassified Service: UnclassifiedFull/Part-time: Full-timeRegular/Temporary: RegularExempt/Non-Exempt: Non-ExemptWork Schedule: Rotating Schedule, hours 4:00PM - 12:00AMEligible to Receive Benefits: YesVeterans'...
-
Customer Service Representative 1
3 days ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami is currently seeking a Customer Service...