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Vehicle Operations Specialist
4 months ago
Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.
Contract Duration: 6 Months
Required Skills & Experience
- Accurate typing and data entry skills.
- Able to manage multiple tasks in a fast-paced environment.
- Highly adaptable to process and system changes.
- Detail-oriented with good judgment and problem-solving skills.
- Effective time management and self-starter.
- Able to initiate and manage a mixture of outbound and inbound calls, emails, and SMS.
- Strong knowledge of Microsoft Word, Excel, and Outlook.
- Strong verbal and written communication skills.
- Able to demonstrate empathy and de-escalate frustrated clients and vendors.
- Transportation or general automotive experience.
- Persistent to obtain all info to confirm order requirements.
What You Will Be Doing
Daily Responsibilities- Data entry. Updating fields such as name, address, account numbers, Auction ID's, price, and much more
- Process and enter transportation orders via a computer application.
- Follow up to ensure orders are correctly submitted. Update incorrect or deficient information and/or data.
- Create spreadsheets or organize existing data to track important customer orders.
- Handle inbound and outbound phone calls to customers.
- Contact external vendors/clients/customers to determine status updates, and vehicle locations and to gather information to ensure program requirements are maintained.
- Professionally note and document orders to communicate between systems and external clients.
- Clear-order enrichment failures.
- Perform other tasks and duties as directed by the department manager or Supervisor.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.