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Certified Professional Coder- Healthcare

3 months ago


Asheville, North Carolina, United States Western North Carolina Community Health Services Full time

CERTIFIED PROFESSIONAL CODER- Healthcare

Western NC Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need.

Are you organized, detail-oriented, and good at time management, this could be a great position for you We are seeking a Medical Biller/Coder to join our growing team. This position is based at our Administrative Office, 29 Turtle Creek Drive, Asheville, NC 28803.

RESPONSIBILITIES- Includes but not limited to the following:

Daily contact with patients and /or insurance companies to research, resolve, and respond to billing or claim related inquires

Work on patient account balances in the practice management software as sliding scale fees are updated and develop payment plans as needed

Send delinquent patient accounts to collection agencies

Resolve incomplete/inaccurate Routing Slips/Billing Sheets problems prior to claim submission by obtaining information and correcting data

Verify and correct coding issues, providing coding support to providers/billing staff; sequence and assign modifiers, ICD 10-CM and CPT codes correctly on charges

Ensure billing denials and rejections are investigated, followed up on and resolved in a timely manner

Resolves coding and medical necessity claim denials, ensures provider collaboration with implementing corrective action plan and education

Conduct chart coding audits, providing guidance and educational opportunities to providers

Proactively helps provide action plans for improving coding compliance, reviewing and follow-up external audit results

Ensure that all entries in the practice management database are logical and internally consistent during daily journal close

Close accounting periods on a timely basis

Transmit all claims (secondary or manual) to the appropriate carrier on a timely basis.

Review electronic transmission reports for errors.

Correct all electronic transmission errors until a "clean" transmission is achieved.

Assist in the development and ongoing maintenance of processes and procedures revolving around system use, billing/coding rules, specific guidelines/manuals, and payer bulletins/websites

Review Explanation of Benefits (EOB) reports.

Enter payments timely from RAs/EOBs in the practice management database to maintain insurance AR and patient statement production current and accurate

Reconcile EOBs to information entered in the patient's account by balancing insurance claims from payers with receipts from patient payments provided by Patient Services staff (front desk)

Conduct clinical coding audits of provider charts to review appropriate code selection

As requested, maintain special electronic spreadsheets and compile reports for management.

Participate in quality management activities

Occasionally, other appropriate duties and responsibilities may be assigned by the supervisor.

QUALIFICATIONS:

Knowledge of medical billing procedures, coding, and payer guidelines.

Interact in a friendly and professional manner with a wide range of staff, physicians and public.

Plan, prioritize and complete delegated tasks with attention to detail.

Ability to multitask and work well under pressure is essential.

Expert knowledge of medical office operations.

One year in a similar position preferred.

Education may be substituted for experience.

Proficient in the use of Microsoft Office programs to produce correspondence, documents, presentations, records, and spreadsheets.

Excellent verbal and written communication skills.

Familiarity with role of FQHCs in the community preferred.

Education- High school diploma or equivalent, Medical Coding, preferred.

Certification(s)/Licensure- AAPC Certified Professional Coder (CPC); or willing to train and test for certification within 1 year of employment.

Bilingual candidates (English/Spanish/Russian) preferred

WORK/LIFE BENEFITS:

Competitive health plans for employees and dependents including medical, dental, vision, and telehealth

Ten (10) Paid Holidays

Two (2) Floating Holidays

Accrued PTO (total of 156 hours in the 1st year)

Employee Assistance Network

Free parking

FINANCIAL WELL-BEING BENEFITS:

403(b) Retirements Savings with Match

Employer-Paid Short /Long-Term Disability Insurance and Life Insurance

HRSA and Public Non-Profit Student Loan Forgiveness Program

CAREER GROWTH:

Monthly staff meetings and trainings

Leadership Academy

EPIC EHR platform

Relias Learning Management System (LMS)

Supportive of Diversity, Equity, and Inclusion.

Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Hourly range $18.50 to $23.00.