Front Desk Agent

4 weeks ago


Key West, United States Hyatt Vacation Club at Sunset Harbor Full time

Shift: 1st and 2nd shift

Pay: $20.20/hour

Job Summary

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?

If so, the Front Office at Hyatt Vacation Club might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.

Core Work Activities
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends, and holidays.
  • Perform other reasonable job duties as requested by Supervisors.

Source: Hospitality Online


  • Front Desk Agent>

    3 weeks ago


    Key West, United States Davidson Hospitality Group Full time

    Davidson Hospitality Group - 8752 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...

  • Front Desk Agent

    3 weeks ago


    Key Biscayne, United States FirstService Full time

    Of Role: Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of ou Front Desk, Agent, Hotel, Property Management

  • Front Desk Agent>

    4 weeks ago


    Key Largo, United States Davidson Hospitality Group Full time

    Davidson Hospitality Group - 8374 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...

  • Agent Front Desk

    4 weeks ago


    West Columbia, United States InterContinental Hotels Group PLC Full time

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction Front Desk, Agent, Hotel, Skills

  • Front Desk Agent

    7 days ago


    Key West, United States Remington Full time

    Job DescriptionWhat you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...

  • Front Desk Agent>

    1 week ago


    West Dover, United States Vail Resorts Full time

    Vail Resorts, Inc. - JobID: AEA8D59D27CC4C8AB8BFB55E46939306 [Guest Service / Concierge] As a Front Desk Agent at Vail Resorts, you'll: Provide world-class service to the owners, guests, and internal customers; Find ways to build relationships with owners and guests; Accurately process check-in/checkout; Solve folio and billing discrepancies; Follow cash...

  • Front Desk Agent

    2 days ago


    West Woodstock, United States Woodstock Inn & Resort Full time

    Job DescriptionJob DescriptionNew England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites...

  • Front Desk Supervisor

    4 weeks ago


    Key West, United States Remington Full time

    Job Description What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able...

  • Front Desk Agent

    3 days ago


    West Columbia, United States Premier Resorts & Management Full time

    This is an exciting hourly hotel front desk agent position at our Courtyard by Marriott Columbia Northeast. We are looking for energetic, personable, local, non-smoking candidates that can be flexible with AM and PM shifts. BASIC FUNCTION To attain the highest level of service to all hotel guests. II. SCOPE Directly responsible for efficient check-in and...

  • Front Desk Agent

    1 month ago


    Key Largo, United States NDM Hospitality Services Full time

    Job DescriptionJob DescriptionWe are currently looking for a Guest Service Front Desk Agent to join our team. As a Guest Service Agent, you'll be responsible for all front desk duties, delivery of quality customer service and resolution of guest issues.ESSENTIAL FUNCTIONS OF THE JOB:Checking guests in and out in an efficient, courteous, and professional...

  • Front Desk Agent

    1 month ago


    West Hollywood, United States The London West Hollywood at Beverly Hills Full time

    Job DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...

  • Front Desk Agent

    7 days ago


    Key West, United States Marriott Vacations Worldwide Full time

    JOB SUMMARY Pay: $20.20/Hour Shift: 1st\2nd; must be available to work weekends and holidays. Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Residence Club might...

  • Front Desk Agent

    3 days ago


    Key West, United States Marriott Vacations Worldwide Full time

    JOB SUMMARY Shift: Seasonal; 1st/2nd; must be available to work weekends and holidays. Pay: $20.20 /Hour Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Residence...

  • Front Desk Agent

    2 weeks ago


    Key West, United States Hyatt Vacation Club at Beach House Full time

    Job SummaryPay: $20.20/HourShift: 1st\2nd; must be available to work weekends and holidays.Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Residence Club might be the...

  • Front Desk Agent

    4 days ago


    Key West, United States Hyatt Vacation Club at Beach House Full time

    Job SummaryShift: Seasonal; 1st/2nd; must be available to work weekends and holidays.Pay: $20.20 /HourDo you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Residence Club...

  • Front Desk Agent

    1 week ago


    Key West, United States Hyatt Vacation Club at Beach House Full time

    Job Summary Pay: $20.20/Hour Shift: 1st\2nd; must be available to work weekends and holidays. Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?  If so, the Front Office at Hyatt Residence Club might...

  • Front Desk Agent

    4 weeks ago


    Key West, United States Hyatt Vacation Club at Sunset Harbor Full time

    Shift: 1st and 2nd shift Pay: $20.20/hour Job Summary Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?  If so, the Front Office at Hyatt Vacation Club might be the place for you! You will have the...

  • Front Desk Agent

    1 day ago


    Key West, United States Hyatt Vacation Club at Beach House Full time

    Job Summary Shift: Seasonal; 1st/2nd; must be available to work weekends and holidays. Pay: $20.20 /Hour Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?  If so, the Front Office at Hyatt Residence...

  • Front Office Agent

    7 days ago


    Key West, United States EOS Hospitality Full time

    About The Perry Hotel The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era. Responsibilities/Duties:Possesses knowledge of all hotel...

  • Front Desk Agent

    2 weeks ago


    Key West, United States Hyatt Vacation Ownership Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY  Pay: $20.20/Hour Shift:...