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Healthcare Benefits Intern
5 months ago
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Internship Hours/Week: 20 hours per week, minimum
Supervision Meeting Schedule: Weekly
RESPONSIBILITIES:
- Assist with client check-ins over the phone or through video calls (as preferred by the
client) - In collaboration with Preferred Communities (PC) Casework Team, develop
individualized plans with detailed action steps based on client needs; supporting
clients with action steps such as exploring employment opportunities, assisting with
referrals for additional support services, etc. - Provide direct client-centered casework activities such as contacting clients and
external agencies to book and arrange public services and health care appointments;
accompanying clients to appointments as needed for support - In collaboration with PC Team and Healthcare Benefits Navigators, develop Access
HRA and NYC Housing Connect and other benefits navigation workshop materials;
delivery of workshops to clients as needed - Support casework administrative tasks such as enrolling clients into database
systems, uploading client documents, completing intake assessments and client
agreement forms, accompanying clients to their appointments. - In coordination with Healthcare Benefit Navigators, support screening and enrollment
activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc. - Keep thorough and accurate case file documentation in IRC's database
- Keep all digital files up to date and create new digital client files as needed
- Communicate client concerns and potential challenges to PC Casework Team Members/Healthcare Benefits Navigators
LEARNING OBJECTIVES:
- Gain experience with the U.S refugee resettlement process and services available to
clients specifically in/ around New York City. - Gain experience in identifying clients' needs to appropriately coordinate medical care
and connect them to necessary supportive services within the community. - Gain experience with conducting wellness assessments 6 months and 12 months after
ICM enrollment and keeping thorough and accurate case file documentation of all
direct services provided to clients. - Develop skills in creation and delivery of workshops addressing client housing,
employment and resource benefits navigation
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
