Banquet Manager

2 months ago

Fort Collins, Colorado, United States Sage Hospitality Group Full time

Why us?

Banquet Manager

Work where you belong

Are you creative? Service oriented? Then The Elizabeth Hotel & Emporium, part of Sage Hospitality, is the place for you Join a team of music-enthused and hospitality-oriented professionals striving to make the ordinary extraordinary by creating memorable experiences for our guests and our team members by creating places that people go to and not through.

Come and be part of a team that truly cares about what we do, how we do it, and the people that make us great (You). And let your work echo.

What you can expect at Sage:

  • Opportunities for growth and development. Whether it's here at the Elizabeth or Emporium or at one of our 45+ amazing properties throughout the US there is a career path for you
  • Flexible work scheduled that help you balance your work and personal life.
  • The opportunity to make a difference in the Fort Collins community. At Sage, we believe in engaging in our communities through giving back and volunteering.

About us:

The Elizabeth Hotel, located in Old Town Fort Collins features a fine collection of curated art from local students and professors. Music carries through the building with accents in interior design, programming, amenities, and experiences to reflect the scene in the city.

In the mood for live music? Visit the Magic Rat Want spectacular views? Enjoy a crafted cocktail in Sunset Lounge Craving a distinctively delectable experience? Try the Emporium: An American Brasserie, the cornerstone of The Elizabeth Hotel, serving hotel guests and the public and includes a full retail wine store Need a pick me up? Grab a crafted coffee from Bowerbird, our in-house coffee shopWhatever your mood, we have you covered.

Job Overview

The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

  • Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
  • Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
  • Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
  • Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department.
  • Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service.
  • Analyze banquet event orders, read BEO and know how to complete a set-up.
  • Set tables in assigned area correctly and uniformly.
  • Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
  • Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
  • Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.
  • Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
  • Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality.

Qualifications

Education/Formal Training

One to two years of post high school education.

Experience

Two to three years in a related position with this company or other organization(s).

Knowledge/Skills

  • Advanced knowledge of the principles and practices within catering and food and beverage.
  • Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management.
  • Requires ability to investigate and analyze current activites and/or information involving readily available data and indicating logical conclusions and recommendations.
  • Excellent hearing necessary for verbal interaction with guests and associates.
  • Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.
  • Excellent literacy necessary to read BEOs, process gratuities and payroll, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.
  • Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally.
  • Mobility -ability to service clients on a moments notice, variable distances, 100%.
  • Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum).
  • Climbing stairs up to approximately 55 steps 3-5% of 10 hours.
  • Driving -distance varies (20% used for sales calls).

Environment

  • Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
  • Inside 70% of 10 hour shift.
  • Outside 30% of 10 hour shift. Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold.

Posting Expires on 9/30/2024

Benefits

What's in it for you?

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Company-paid short-term disability

Paid time off for vacation, sick time, and holidays

Employee assistance program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program.

ID:

Position Type: Regular Full-Time

Property : The Elizabeth Hotel

Outlet: Hotel

Category: Banquets

Min: USD $55,000.00/Yr.

Tipped Position: No

Address: 111 Chestnut St

City: Fort Collins

State: Colorado

EOE Protected Veterans/Disability


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