Operations Manager

3 days ago

Albuquerque, New Mexico, United States Patterson Companies Full time

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

We Are Patterson Patterson Companies, Inc. is focused on providing the best products, technologies, services, and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong operations and logistics aptitude to join our Albuquerque team. This is an opportunity to work alongside the best in the dental industry to provide first-class customer service. Join a company that is Passionate, Focused, Always Advancing, and People-First.

As the Manager of Operations and Logistics of our Albuquerque branch, you will partner with our General Manager to develop strategy and achieve Branch objectives following our core values. You will lead the Houston branch operations including our Equipment Department, Customer Service, Accounting, and Inventory management.

As Manager of Operations and Logistics, you will:

  • Lead the day-to-day operations of the Albuquerque Branch and provide support to the team in ensuring quality customer service and budget performance.
  • Manage branch profit and loss statements, and partner with the General Manager to develop budgets and allocate financial resources to achieve business goals; manage accounts payable and accounts receivable.
  • Create a positive customer service culture with the staff at the branch.
  • Provide accurate, professional, and timely customer service/support to our Patterson customers and assess customer satisfaction.
  • Manage inventory, merchandise, parts, and equipment inventory processes and inventory turns.
  • Foster collaboration that promotes mutual trust and respect for the team.
  • Establish a culture that promotes high levels of commitment, morale, motivation, and productivity.
  • Assess the work of direct reports to evaluate job performance, and provide coaching, development, and mentoring opportunities for employee development.
  • Participate in the selection process of hiring and promotion decisions or recommendations; determine staff needs to ensure coverage on all jobs and that branch obligations are met.
  • Identify process improvements to increase efficiency, save time, or reduce costs at the branch.
  • Manage process to audit files and records for compliance.
  • Plan and organize meetings or seminars; schedule or authorize training for employees.
  • Other duties as assigned.

Qualifications:

  • Bachelor's degree, or equivalent work experience.
  • General computer proficiency including knowledge of MS Office.
  • Must maintain a valid driver's license and good driving record.
  • Previous management experience in retail, logistics, or supply chain a plus, but not required.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
  • 401(k) Match Retirement Savings Plan.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO).
  • Holiday Pay & Floating Holidays.
  • Volunteer Time Off (VTO).
  • Educational Assistance Program (Tuition Reimbursement).
  • Full Paid Parental and Adoption Leave.
  • LifeWorks (Employee Assistance Program).
  • Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees' unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

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