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Showroom Concierge
3 months ago
Showroom Concierge - Manhattan, NY
The Showroom Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives.
This position is in-person in our showroom in Manhattan - Flat Iron, NY. The ideal candidate for this role will be able to work a schedule that includes weekends.
The targeted budget for this position is $21/h. This compensation budget range may be adjusted at any time at the discretion of the company.
What you'll do:
Bonus Points if you have:
Experience checking in or assisting customers or clients in a retail, hospitality, or restaurant environment. Experience with POS, CRM or ERP software and Mac operating systems. A passion for socially and environmentally responsible organizations and products What We OfferAt Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth In addition, we offer competitive compensation and a robust benefits package, including:
Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Generous PTO Policy. We know it's important to recharge and relax. You'll accrue up to 3 weeks of PTO in your first year.Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling. Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice – we want to hear yours If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders