IT Hardware Software Administrator

3 weeks ago

Bel Air, Maryland, United States Aspire Living & Learning Full time

Feel good about where you work and what you do

We are Aspire Living & Learning, a non-profit human services agency making a meaningful difference in the lives of adults and children with autism and other disabilities.

Aspire Living & Learning is currently seeking an IT Hardware Software Administrator to orchestrate the planning, construction, maintenance, and tracking of our hardware infrastructure. This pivotal role ensures timely delivery of hardware, meticulous database tracking, and efficient equipment redeployment or disposal.

Key Responsibilities:

  • Develop and implement strategies for managing and optimizing computer systems and infrastructure.
  • Oversee installation, configuration, and maintenance of hardware and software.
  • Proactively monitor hardware performance and security, resolving potential issues.
  • Collaborate with departments to assess technology needs and enhance operational efficiency.
  • Develop and uphold computer systems operations, security policies, and documentation.
  • Maintain a comprehensive equipment database detailing usage and health status.
  • Stay abreast of emerging technologies, recommending and implementing innovative solutions.
  • Provide end-user training and support as necessary.
  • Perform assigned training and all other duties as needed.
  • Foster positive working relationships across departments.
  • Ensure accurate recording of hardware purchases in the IT asset database.

Qualifications:

  • Associate's degree in computer engineering or equivalent experience.
  • Proficiency in traveling to provide technical support at off-site locations.
  • 2 years of experience in Desktop/Tech Support, IT Asset Management, or Help Desk (Required).
  • Preferred experience with MDM, Apple Business Manager, IOS and Android devices, ChromeOS, and Google Management.

Our employees enjoy working with a fun team of dedicated professionals and believe in a healthy work/life balance. In addition, eligible employees will receive:

  • Full health, dental, and vision insurance
  • Flexible Spending Account (FSA) for medical and dependent care
  • 403(b) retirement plan and employer matching contribution
  • Paid sick and personal days
  • Focus on ongoing professional development
  • Opportunities for advancement – many of our employees have 20+ years of tenure and hold leadership positions after joining us as Direct Support Professionals
  • Life insurance (equal to twice your salary)
  • Short and long-term disability

If you want to join us in making a difference and positively impact the lives of others while charting your own path of development, then we at the Aspire team would love to hear from you.

From $57,000

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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