IT Specialist
1 month ago
Suitland, Maryland, United States
U.S. Census Bureau
Full time
Evaluates, current and latest enterprise desktop/laptop management systems to manage, troubleshoot, secure and update desktop/laptop devices across Census Enterprise network.
Uses knowledge that has been acquired through training and/or extensive on the-job experience to perform job, and evaluates technical information related to the job.
Analyzes and develops system testing environment, evaluating processes and technical characteristics of IT systems, including identifying critical operational issues to improve a secure testing environment.
Troubleshoots, diagnosis, system problems and determining the source and cause of the problem. Document root cause and create action report to present to management.