FT Customer Support Specialist

Found in: beBee jobs US - 7 days ago

Puerto Real, United States Strong Hold Full time
[Customer Service / Fully Remote] - Anywhere in U.S.
/ Competitive Pay / Email Only - As a Customer Support Specialist you'll:
Respond to customer requests via email or written communication promptly; Ensure the highest standard of customer care is delivered (e.g.
response and resolution times, customer satisfaction, and feedback management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience.
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Associated topics:
from your home, home based contractor, home based work, online survey, remote contracting, remote online, stay at home online, telecommute employee, telecommute employment, work at home contractor

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