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Health & Wellness Intern (Unpaid)

3 months ago

Elizabeth, New Jersey, United States IRC - The International Rescue Committee Full time
\- Assist with client check-ins over the phone or through video calls (as preferred by the client)
\- In collaboration with Intensive Case Management (ICM) Team, develop individualized plans with detailed action steps based on client needs; supporting clients with action steps such as exploring employment opportunities, assisting with referrals for additional support services, etc.
\- Assist in scheduling client health and wellness appointments and coordinating transportation as needed; accompanying clients to appointments as needed for support
\- In collaboration with ICM Team and Healthcare Benefits Navigators, develop Access HRA and NYC Housing Connect and other benefits navigation workshop materials; delivery of workshops to clients as needed
\- Collaborate with other ICM interns and support the development of a Community Resources Map through desk review and outreach activities

\- In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.
\- Keep thorough and accurate case file documentation in IRC's database
\- Keep all digital files up to date and create new digital client files as needed
\- Communicate client concerns and potential challenges to ICM Caseworker/Casework Assistant

LEARNING OBJECTIVES:
\- Gain experience with the U.S refugee resettlement process and services available to clients specifically in/ around New York City.
\- Gain experience in identifying clients' needs to appropriately coordinate medical care and connect them to necessary supportive services within the community.
\- Gain experience with conducting wellness assessments 6 months and 12 months after ICM enrollment and keeping thorough and accurate case file documentation of all direct services provided to clients.
\- Develop skills in creation and delivery of workshops addressing client housing, employment and resource benefits navigation

Qualifications